Fred. Olsen Cruise Lines

In response to your recent post the following information regarding our itinerary times can be found in our Worldwide brochure 2015/2016 on page 38.

They are as follows:

Period

Arrive or Depart from

Early am

05:00-10:00

Late am

10:00 - 12:00

Early pm

12:00-15:30

Late pm

15:30 - 19:00

Late night

19:00 onwards

We hope this helps.

Regards F.OCL

Good morning

In response to your recent post, a glass of fruit juice (150ml) is £1.65, a draught mixer such as Pepsi and Lemonade is £1.65 and a Mixer in a can again Pepsi, Lemonade, Ginger Beer is £1.85. Please note these prices are subject to change. I hope this helps.

Regards

Fred. Olsen Cruise Lines

In response to your recent post you can find a lot of information on Braemar on our website, I have included the direct link to the ships information pages http://www.fredolsencruises.com/our-ships/our-cruise-ships/braemar

This does include some cabin information.

We look forward to welcoming you on board.

Regards

Fred. Olsen Cruises Lines

In response to your earlier post. If you would like more information on The Grill restaurant on board please see the web link provided http://www.fredolsencruises.com/on-board-experience/dining/The-Grill

Regards

Fred. Olsen Cruise Lines

All information on our ships, their public areas and facilities can be found on our website http://www.fredolsencruises.com

Where you will be able to view detailed descriptions and images for all of our ships. If you are looking for the Braemar specifically I have included the link for your convenience http://www.fredolsencruises.com/our-ships/our-cruise-ships/braemar

We look forward to welcoming you on board in February.

Regards

Fred. Olsen Cruise Lines

Hi there,

Please see below details of times that we have for arrival and departure into/from the ports on this cruise. However, please note that this is subject to change at all times, depending on weather and tide conditions, and any other situation that may arise as the Captain has the authority to amend at any time:

Sat 07 1630 Southampton,

Wed 11 0830 - 1730 Funchal, Madeira

Thu 12 1030 - 0130 on 13th Santa Cruz, La Palma

Fri 13 0800 - 0030 on 14th San Sebastian, La Gomera

Sat 14 0800 - 0100 on 15th Santa Cruz, Tenerife

Sun 15 0800 - 1800 Las Palmas, Gran Canaria

Mon 16 0800 - 1400 Arrecife, Lanzarote

Wed 18 0830 - 1630 Lisbon, Portugal

Sat 21 0630 Southampton, UK

If you've any further queries, please do not hesitate to contact us.

Kind regards,

F.OCL

In response to your recent post on average a 14 night cruise will have 3 formal nights and 2 theme nights. However if you would like to contact us nearer your cruise using the email address internet@fredolsen.co.uk we should be able to confirm this for you.

Regards

Fred. Olsen Cruise Lines

In response to your recent post we do offer this service. There are two ways in which you can do this.

Either you can take your luggage to Southampton on the 4th January or you may wish to choose to use a baggage handling service, details of which can be found on the website http://www.fredolsencruises.com/Cruise-Extras/Cruise-Extras/Baggage-Handling-Service/Baggage-Handling-

There is a charge for this service and it is £45 per case per continuous sector for storage of your luggage.

We will be sending details out in the next two weeks to all those guests booked on this cruise which will give full details of this and other pre cruise advice and services.

However in the meantime I do hope this helps.

Kind regards

Fred. Olsen Cruise Lines

In response to your recent post on average a 14 night cruise will have 3 formal nights and 2 theme nights. However if you would like to contact us in December using the email address internet@fredolsen.co.uk we should be able to confirm this for you.

Regards

Please email your details with the below request to internet@fredolsen.co.uk and we will be happy to answer your query. We are on occasion able to email across images of the view from our windows of certain cabins as we do often have these on file.

Regards

Fred. Olsen Cruise Lines

In response to this query we confirm this cabin does have a safe. It is key operated.

Regards

Fred. Olsen Cruise Lines

Fred. Olsen's first-ever 'Grill' Restaurant is new to Boudicca

Boudicca now features a new 'Grill' restaurant on the Lounge Deck 6 around the swimming pool. This is the first of it's kind across the Fred. Olsen fleet and this partially-covered restaurant offers our guests a very special and atmospheric on-deck dining experience.

The Grill serves breakfast and lunch 'a la carte', and for a supplement, guests can book their exclusive place in advance and indulge in a delicious premium menu of grilled specialities, including prime-cut sirloin steaks, seafood dishes and fresh lobster.

If you would like further information please email us at internet@fredolsen.co.uk and we will be happy to help.

Regards

Fred. Olsen Cruise Lines

This won't be on your cruise tickets but it should be on your invoice and will also be shown on your cabin card which you will receive upon embarkation.

Regards

Fred. Olsen Cruise Lines

In response to your recent post the following information is given on our website regarding laundry services available:

All our cruise ships provide an excellent Laundry, Dry Cleaning and Pressing Service. A full price list and details will be found in your Welcome Pack waiting for you in your cabin. An additional 25% is charged for same day service.

An ironing room and self service launderette is available on all our ships, where a nominal charge is made for the use of the washing machines.

For those guests who have booked under our Suite Dream package vouchers for laundry and pressing of formal wear is included.

We hope this helps answer your query.

Regards

Fred. Olsen Cruise Lines

In response to your recent post I can confirm this cruise is due to have 3 formal nights and a British theme night.

Regards

Fred. Olsen Cruise Lines

Please email internet@fredolsen.co.uk with the brands in which you would like to enquire about and we will be happy to find out current prices for you.

Regards

Fred. Olsen Cruise Lines

In response to many of your posts we can confirm British night has been re-instated by popular request on all cruises with the exception of those sailings departing ex Scotland and ex Eire/ N.Ireland.

We hope this will help with the confusion in this matter.

Kind regards

Fred. Olsen Cruise Lines

In response to your recent post concerning gratuities on board we do give the following information on our website which I hope you will find useful:

Gratuities to crew, drivers, guides etc. ashore are not included in the cost of your cruise holiday. We’re confident however that you’ll wish to reward staff on board for their service, although tipping is entirely at your discretion. As a general rule £2.00 per adult Guest per day for your cabin stewardess and the same amount for your restaurant waiter is always very much appreciated. For your convenience this will automatically be added to your cruise end account. Please however contact Reception once on board should you wish to vary this amount.

Regards

Fred. Olsen Cruise Lines

The nature of our itinerary planning is to refresh our program annually, so we won't be repeating the 2014 Amazon cruise next year.

This years Amazon cruise is departing on the 22nd March from Southampton, for full details please see http://www.fredolsencruises.com.

Regards

Fred. Olsen Cruise Lines

In response we do have a designated line for pre booking tours if you wish to book or discuss any in particular please call one of our Tours Sales Consultant 01473 292394.

Regards

FOCL