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stevea36

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Posts posted by stevea36

  1. 1- you do a mock booking to get pricing.  Note: the cabin type has to be the same as your booking.

    2- call RCI's reservation line.

    3- whether or not it is paid in full has no bearing on the pricing, but it must be done before the final payment due date !

     

    Note:  This is only for cruises booked under North American rules.  Other parts of the world may vary.

     

    • Like 1
  2. When they draw down your onboard account vs OBC they always use OBN (Non-refundable OBC) first and OBR (refundable) only after the OBN has been totally used.  The credit card points are always OBR and most, if not all, from your TA should be as well.   I suggest that you check with your TA to make sure that the OBC they are giving you is all refundable (if part of it was for booking in a group it will not be).

     

  3. 13 minutes ago, Gerbilicous said:

    Currently have 3 rooms booked for Alaska 2023 sailing. Since we have booked, one room now has infant that will be about 10 months old at time of sailing.

    They are not added on yet. Final payment is coming in June.

     

    My questions revolves around we are booked under a special travel agent rate for double occupancy rooms. I know of course the most common path would be we call to add child on and we pay. I believe it would be at least the taxes and port fees for child as 3rd guest. but because under 2, they can keep same 2 person occupancy room room.

     

    However, I can't recall exact details of where heard/read this, but it was something about if we wait till after final payment. We can just make name change and there is now no fee? Which doesn't seem to make sense to me. Might have also had to do with that we have a solo traveller in room 3. so could add extra person to that room and maybe it was then after final payment move them?

     

    Anyone know of this?

    Have the TA find out how and when to do it as it affects the rate that they got from RCI

     

  4. 22 minutes ago, Cat4158 said:

    We’ve recently booked a cruise on Anthem where we opted for traditional dining. However we hadn’t realised that there are 4 MDR. How does this work? Do they all have the same menu each night? I’d appreciate any information that you can share. 
    Thanks in anticipation. 

    They all have the same menu.  Just different decor.   (originally they were designed for the short-lived "dynamic dining" where there were differences in the cuisine in each dining room)

     

  5. On 2/21/2023 at 11:15 PM, welovetahiti said:

    Did you have to split your group into two tables of 8?  I’m hoping my group of 12 will be accommodated at one table when we sail on the Odyssey next month.  We have traditional late dining. Thanks for providing the addresses so that I can make my request in writing.  Any recommendations for a particular dining area or location is appreciated.

    We regularly sail with a group of 10-12 people and have found it to be a lot better if they split us into two tables. With that many people you cannot have any conversations you are out of earshot of many people.   Two smaller tables work a lot better.  We just rotate who sits at each one every night.

  6. 4 minutes ago, not-enough-cruising said:

    The RC reps on the phone just read off the same computer screen you see at home, if someone hadn't loaded the package into "the system" they wouldn't have it on their screen.

     

    Now, was that a sales and marketing error (I doubt it as the narrative now from the company is "this is a Celebrity product"; this leads me to believe it was an IT issue that loaded a product into the wrong portal on the RCG servers.

     

    (please pardon any lingo errors, I don't know a portal from a page)

    Unfortunately, they do not use the same screens that you see at home.   They use one that is similar to the one that I use as  TA, but it is still different and has a lot of company confidential and marketing info on it.  I figure that senior management has a dilemma on their hands and will resolve it tomorrow (1- do I cancel everyone and get the bad press or 2- do I honor it, or some semblance of it, for those who purchased it). 

     

    • Like 1
  7. 9 minutes ago, dunedinmaiden said:

    Their IT department is the worst!

    This isnt an IT issue.   They put it on sale on the 10th, sold it all day the 10th, and the 11th.   then sometime this morning they shut it down.  I have seen reports of people who said that they spoke to RCI reps this morning and they were talking about the features of the package.    It is a sales issue and I'm sure that all of the Senior Management team will be all over this in the morning.   In my mind it's between a financial problem or a PR nightmare....   IMHO I think they will allow us to keep it, or some semblance of it.   

    • Like 2
    • Haha 1
  8. 45 minutes ago, Seville2Cabo said:

    I think anyone with half a mind knew how this would turnout.  Not offered on any of my cruises, but would have booked if it was, just in case the 1 in 100 chance they honored it.

     

    Since this only started yesterday, I would think all the charges are pending on everyone's cc.  Wonder if they will disappear or turn into actual charges they have to credit.  

    It actually was on sale starting on the 10th.

    • Like 1
  9. Entertainment on ships is a big unknown.   RCI will usually contract with an entertainer and not assign a ship until, maybe, a month prior to sailing.  There used to be an email address that you could contact 2 weeks prior to your sailing for a list of entertainers on you sailing (but, even that was not accurate).  I will see if I can find it and, if so, repost it here.

  10. Welcome to Cruise Critic and you soon to be newest addiction !!

     

    I'm guessing that you are talking about the cruise on 01Mar2025 as there are only 7 JSs available.   My guess is that there is a large group on there that has reserved many cabins as rewards for their employees.   The remainder of the month is wide open.

     

    There are 6 category J3 cabins and 1 category J4 available.

     

    (I can get these stats as I have access to the Travel Agent site)

  11. The issue is not "are they allowed to sail at 18", but more of "what happens if there is a need for some medical care, transportation", etc.  Without a notarized letter from the parents granting you the right to seek medical care or return transportation for the child there may be issues.   Remember, you are leaving the US, so US rules do not apply, it is the rules of the local country that take precedent.  (oh, and make sure that you have copies of their insurance information.

    • Like 3
  12. Hi,  Just a quick question to make sure that I am understanding it correctly:

     

    Do Junior suite occupants have express boarding at Miami for Explorer of the Seas?  Do they need to make early reservations to board early  or are they, like other suite occupants, allowed to board at any time, regardless of what time they are assigned.

     

    Thanks

    Steve

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