mrsihopes

I was just going to ask about the hold, wanted to put one on hold today and saw no option to do that, only make deposit.    Wondering what is going on.   

I bid on a balcony for our cruise to Alaska leaving tomorrow, it was above minimum bid and never heard anything back at all.   In the past I have gotten emails stating our bid was not accepted.   Oh well will have a good time anyways....

Can you suggest any company which I could get a Mobility Scooter delivered to the Discovery Princess in San Pedro????

I am leaving on cruise next Saturday Mar 11.   Have been green lane for weeks now but today it says blue lane.   Wonder what is going on....

What form do you need to fill out from princess to fax with share certificate?   Can not seem to find it.

I am trying to add some travel mates to my app and keeps coming up booking not found.   I know they are booked and deposit has been made.   What do I need to do?   I have already added successfully 5 other booking number but having problems with the other 2 showing not found.   Thanks in advance.

A friend is having trouble putting her enhanced drivers license  information on app.   Will not let her do it.   Can she just bring everything to port and let them do it there?   

Got a very good deal on the cancelled cruise.   If I transfer it to another cruise listed does the price I paid for cancelled cruise roll over to new cruise.   Or will I have to pay more.

I cruised in January and just got my refair credit on my credit card this week...

The more you gamble the more offers you will receive....

Beverly Hills Ice Tea is my favorite....

How many have been successful in receiving an upgrade by going to Passenger Service as soon as you board ship.?     Was thinking of giving it a try.  

Received our medallions for our upcoming cruise in December.   They have always been black for elite, but the ones we received today are blue, anyone know why?

Maybe that's it maybe someone paid for it for me.   

1 hour ago, cr8tiv1 said:

Well, another mystery.  Who is Dir BON VOYAGE?  The only options I was given was to pay for it when I ordered it or pay for it in final payment.  I paid for it when I ordered it and it is showing "paid".  Do you have a fairy godmother who paid for yours?  Is this the elite rate?

 

Wow....will issues ever end?

 

 

 

I am Elite but was supposed to pay and get a 50% credit applied to my folio onboard.

11 minutes ago, phabric said:

Did you order WIFI on your Personalizer (where on the Personalizer) or MedallionClass App or called in?

I could not find on the app or personalizer so had to call in to order

3 minutes ago, Jeter02 said:

Funny you mention that. I got the same exact thing yesterday when I called Princess directly to add it. I do not have princess plus as my fair either. And I wanted to make sure it was taken care of before I went sailing on the Majestic on sunday. They told me as long as it's on your travel summary don't worry about it it's taken care of. Just bring your travel summary print out with you to the front desk to show him it's on there 

 

Just so you know I literally spoke to about six people in total yesterday in regards to it because I kept telling I wanted to make sure that it was indeed taken care of and I didn't have to worry about it and they all reinsured me I'd be fine.

Well that is nice, I will not worry about it.   I am sailing on the 8th.   Hope you have a wonderful cruise will be right there for the cruise after you disembark.   Thank you for calling them yesterday I will not call now as you were told it is ok.   Will print out my new travel summary.   Thank you.

Just now, Steelers36 said:

Did you book your cruise with Princess PLUS fare or Princess SAVER fare?

No I did not

I preordered medallion net yesterday and did not pay for it yet.   Looked at my booking summary and it has it on there.   States the following.   Says it is pad by Dir BON VOYAGE.   Anyone know what that means.   Was going to call today to pay for it.

I attach it to one on my longer necklaces and wear it around my neck it works great.     Less bulky than the lanyard.   

Received my full refund on May 21st chose option 2 for my cruise April 11 on Sky Princess.    Did not dispute with credit card company just waited princess out.     Fair included all cruise dollars paid and ez air too.   Total was right on....

Yes showed up today on my credit card.   This was for my April 11th cruise.   Said it went through on the 21st but showed up today in my account.   Option 2   🙂   

My full refund for my April 11th cruise was posted to my credit card this morning.   Everything was correct.   Glad that is over for me.   Good luck everyone....

Dear 
Member number: 

We know you’re waiting for your refund and may be frustrated by how long it’s taking. We hear you and are doing everything in our power to get it to you as soon as possible. Rest assured we’ve received your request, and it’s in our queue.

We ask for your continued patience in affording us the time to work through the refunds properly. Because we are not able to use our usual automated process, our team is manually handling a large volume of requests while working from home. We want to try to make sure each and every guest's booking is handled accurately, and as efficiently as possible and this is taking more time.

As always, we thank you for your understanding and hope you and your loved ones are staying healthy and safe during this difficult time.

This is the first thing I have received from them since I received my confirmation for my request for refund on March 12th for our April 11th cruise.    Doesn't say much as to how much longer we have to wait though............ 😞

No April 11th