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surmy555

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Posts posted by surmy555

  1. I've had the same TA for the last 30 years. She is excellent. Through Covid we had multiple cruises cancelled, most by the cruise line but a couple because we tested positive before the cruise. She handled all of the details with the cruise lines. She dealt with the FCC's to have them applied to a future cruise (we are booked in June for Norway for the 4th try, 2020 and 2021 cancelled by the cruise line and 2022 cancelled by us due to Covid 5 days before we were to leave - she took care of everything). She takes care of price drops, questions etc. and rebates some commission as well

    I'll take my TA over booking direct but to each their own

    • Like 1
  2. On 1/26/2022 at 4:06 PM, govanguy said:

    Great Stirrup Cay. If you purchase the upgraded package onboard, can this be used to facilitate alcohol abuse on Great Stirrup Quay at no further cost?

    Absolutely you can use it on Great Stirrup. We did so earlier this month

    • Thanks 1
  3. 5 minutes ago, dbkruzr said:

    They say up to 24 hours no other rapid test available in my area I do have the at home test as a backup but I'm technology challenged have watched videos no problem with actual test but using laptop/phone to connect.

    My wife and I have used this test several times. We usually have the results in less than 2 hours

    • Like 2
  4. 22 minutes ago, MotownVoice said:

    You’re working with a travel agent.    You don’t get to curate your cruise activity on a website.   You made that choice when you decided to let someone else book it for you.   Now you will have to go to your agent for everything.

     

    Let’s hope something doesn’t have a rub on your cruise on a Sunday and your agent just decides to take the day off.

    Well, that certainly was helpful. Thanks

    • Like 1
    • Haha 2
  5. 1 hour ago, Selion said:

    This maybe obvious but I need to ask: Did you go to www.msccruiseusa.com ?

     

    Edit:  There's a drop box at bottom of MSC's home page that allows to change country/location/language.

     

    Yes, that's the website I use. I had no problems accessing my account for my 2019 cruise. 

  6. I live in the USA, I book my MSC cruises with a USA travel agent, but when I try to log in to my MSC account I get the following message,

     

    You are not allowed to proceed on this site, please go to your country web site to proceed

    I've gotten nowhere with MSC Support so I'm hoping someone here might have had this issue and could provide a solution or work around, Thanks

  7. On 9/1/2020 at 9:42 AM, Até said:

    On the MSC US site all info regarding the promo is currently gone, I'm sure they will get it back up soon.  On the agent site they have more info. 

     

    AVAILABLE TO ALL FRONT LINE AND BACK OFFICE HEALTHCARE PROFESSIONALS GLOBALLY
    • Applicable for all MSC Cruises sailings through December 31, 2021 excluding the 2021 World Cruise
    • AVAILABLE DISCOUNTS:
      • 50% OFF sailings departing through March 31, 2021
      • 30% OFF sailings departing April 1-May 31, 2021
      • 10% OFF sailings departing June 1-December 31, 2021
    • Discount applicable to cruise only fare
    • Fully combinable with applicable Voyagers Club discount
    • ELIGIBILITY: (Healthcare Worker MUST have been active in 2020)
      • Frontline and Back Office Workers
      • Doctors
      • Nurses
      • Pharmacists
      • Medical Laboratory Workers
    • Valid proof of employment must be sent at time the promotion is applied AND at embarkation
    • Copy of ID card, certificate or other official documentation
    • HOW TO BOOK:
    • MSC BOOK
    • When starting the booking process, select the dedicated promotional code "Thank you - Healthcare workers" at stateroom selection step
    • The discount will automatically be taken into account in the calculation of the cruise fare
    • In case your client is a MSC Voyagers Club member, make sure you also add the loyalty card number in the dedicated field, so that he/she can also benefit from our regular 5% discount

     

    B2B_PROMO_2020-HCW-promo-trade-faqs_129559_8703.pdf 202.43 kB · 8 downloads

    here's a previous post that I based my response on

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