Hi ,
We were able to upgrade to an S1 Sky Suite. Just wondering if someone has experience with this type of upgrade.
1. We do not show as having a free drink package, wifi or gratuities' on our confirmation document - is that accurate that we will not receive these perks?
2. The rep did say that we would have access to the suite restaurant, the Retreat and the lounge - is this correct?
Also noticed on the e-mail confirmation there is a link within the body of the e-mail that states that we have all of the above, so we are a little confused.
We appreciate any insight.