After primarily sailing Celebrity Cruises (Elite Plus) my wife and I decided to try Princess Cruises. We just got off the Enchanted Princess this morning. I had a bad slip and fall during the cruise, so I was given use of a wheel chair to move around the ship and cabin. I had read (did not verify this) that the ship's swimming pools were not good for people with disabilities because the pools did not have a chair lift and only had ladders instead of stairs to the pools. I did notice that the public bathrooms marked for wheel chair use did not have a button to open the door electronically. The door just had a manual lever to open the bathroom door. It would have been impossible for me to open the door alone and move in my wheel chair. Luckily, my wife could open the door for me. I also noticed a floor bumper right before the medical office that was not sloped, thus making it difficult to get a wheel chair over it. When exiting the medical office the floor bumper side was sloped, so it was easier to exit. While being wheeled around the the World Fresh Marketplace on Deck 16, I noticed the labels identifying the food dishes were placed at the very top of the food case. These labels cannot be seen by people in wheel chairs. So I was constantly asking my wife what was the food item I was looking at. Even after only using a wheel chair for four days, I think this ship could do better for people with disabilities.
