If you are a non-US pax you will not receive luggage tags nor Haven letter. Actually, they won´t even send you an email. Still wondering why we Europeans are being treated like this by NCL.
We are travelling on NCL Getaway in Haven July 12th, and this was the answer I got from the Concierge desk after asking them : Hi Janus,We apologize for the inconvenience. Because of time differences, long distance calling, and limitations in assisting with your reservation due to foreign currencies, we do not reach out to international guests. However, your Concierge and Butler will be happy to assist with all your needs once onboard.
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So apparently the time difference makes it difficult sending an e-mail to your best paying customers telling them that you are excited that they chose you as their vacation choice..... Go figure....