Four weeks from today we fly to Seattle to begin our Alaska cruise tour. We've put so much time, energy and MONEY into this trip! All of our excursions are booked $$$$$. We are traveling with my sister and BIL.
Realized this morning that, among the countless changes Delta has made to our return flights, they separated the two couples on ONE of the three flights. We are together ANC - MSP and DTW-PWM, but for some reason, Delta moved one couple to a different MSP-DTW connection. It's not the end of the world, but connection times are not good on the changed flight and they won't change it back. Princess claims they "can't" and Delta won't (they claim flight is sold out, but it is NOT.) First flight on screen shot is ours; second flight is their's...both are offered on Delta.com right now. It's **** that I spend an entire morning on something that shouldn't have happened and should be an easy fix, but we are stuck.
THEN...we have a Panama Canal sailing in January. Princess complimentary upgraded us to a stateroom we don't want (per email this morning.) So I asked them to move us back and they tell me they put in a "request" and someone will address it in 3-4 days. Seriously? Just change my damn stateroom back to what I booked in the first place.
I sent Princess a snail mail letter about our FCCs 9 days ago. Won't hold my breath for a reply.