lfdemt

We leave the 25th, the last old in person muster sailing for the escape, I am hoping (knowing its not likely) that they do a hybrid type muster. You can go to your muster station anytime before sailing, and then watch the video presented by the crew (since we didn't have that option during check in), they check us off the list and we go on our merry way. Sounds reasonable to me!

There was no video to watch for our check in. we sail next Saturday.

That might have been a Disney ship, also had it on a princess ship. They are stored in the ceiling and drop to the wall and then down for bed.

I can only answer for myself and for my family we have routinely had 4 in a cabin with usually at least one pull down bed from the ceiling. The current reports are that the bed is left down the entire cruise drastically reducing the ability to use the room during the day time. I don't care if they do a full turn down but at least put the bed away in the day and bring it back out at night.

I wonder about this as well. I don't need the second "cleaning" just would like to use the couch as a couch during the day and a bed at night.

15 rooms with twice daily housekeeping equals 30 "cleanings". Now they have 22 "cleanings" I don't see why they wouldn't be able to still eat? And they go from 15 daily service charges to 22 so a considerable increase in tips for 8 less cleanings.

In our case we wanted to have mother. Father. And three minor children on the same flights. Ncl air can’t do that for us. We would love to save money but not at the added stress and expense of my own household being separated and trying to work out transportation to/from the airport with flights leaving/arriving several hours apart. Im not picky about the flights as long as we can be together.

We had already received ours when we cancelled and got back 50%. They tried to tell us since they were already issued we forfeited the whole amount but the policies don’t back that up. Called and asked where it says that and they couldn’t tell me so they refunded it, as they should have.

That is not true. According to their fee cancelation schedule. 30-61 days is 75% penalty. 61-75 days is 50% penalty. Of course you will have to fight for them to follow this policy but there is nothing in either the terms and conditions or the fee schedule that would take the 100% until you are within 30 days. As for what OP can do about the flight. We have had luck in changing our flights directly with the airline but you potentially lose any assistance you could get from NCL if there is any trouble. In our case we changed canceled our flight down and got the 50% refund and changed one rooms flights home. This was on southwest. Even earned a $20 flight credit.

If I didn't just spend 5-6 hours jumping through NCL's never ending hoops to get them to follow their own policies, this would be easier to do. Having them lie outright and hang up or put on hold only to be dropped several times does not scream NCL has a positive intent.

Currently NCL does not have the ability to have two rooms on one reservation. We went from one larger room on the joy to the escape and NCL had to split us into two different rooms with two different reservation numbers. We are now 43 days away from sailing and Myself, hubby, and 13 year old have flights but my 10 year old and my sister (in the now connecting room to ours) do not have flights. There is nothing we can do about it. Would be great if they would get the same flights as us but I've heard too many stories to the opposite to even have hope for that anymore. And when we booked this they assured us we would be on the same flights. but since then they dropped the program that would allow that and know it doesn't matter if they are minor children as long as they are with any adult.

This is a very common theme with many people on these boards. You buy the soda package but aren’t able to drink the soda. You shouldn’t complain. You are on a cruise. Bah. You paid for something. You were told to expect something. You planned on that something. And then due to no choices of your own. You are got given what was expected, explicitly offered and paid for. You have every right to feel cheated out of that experience and your feelings are valid. Why so many choose to be try to belittle you or tell you how you should feel about it is beyond my understanding.

I am not resentful of advice given about arriving day of. 1000's of cruise passengers choose to arrive day of. Some of them choose to use the cruise line air fare to do this. The cruise line offers this service. It is not abnormal to fly in the day of the cruise. There are plenty of factors that lead people to choose to fly in day of. That is their choice. Choices should be accepted with out the comments or remarks that they should be grateful to fly in the day before. That was not their choice. Their choice is not to be honored. They were told to expect day of air, they were planning on day of airfare. When those plans are changed not by their choice. They have a right to feel cheated out of what was expected. I didn't ask for opinions on flying in day before. I KNOW the preference to fly in early. I DID ask if anyone has had this happen to them. I have gotten zero responses of that. I did ask if my friends should be compensated for this CHANGE to the plans that was not their choice. I have gotten a few responses to this that are basically, No you are not entitled to anything, which leads to the too bad so sad. As far as suffering a hardship obviously if they can afford to cruise they are not on desperate times but it is sill money from their budget that was not part of the plan and is a cost not spent by 100's of fellow passengers that are in fact flying in the day of the cruise. Yes unexpected costs are a part of travel and I am sorry you had to deal with that on your vacation, but that should be just that unexpected for emergency reasons. This is a choice made by the travel company that should perhaps offer something in return for changing the plan. Like someone said earlier if my friend would have requested this day before deviation NCL gives you a $25 credit per person. that could be offered as a way of saying hey sorry this sucks that your choice of travel isn't an option.

Why are you shocked. NO WHERE in either the terms and conditions or the cancellation fee schedule would indicate that you wouldn’t get 50% back. The cancellation fee is pretty clear that up to 61 days you get 50% then until 31 days you 25%.

Yes. Ncl booked southwest. We still have them for the return flight.