My husband and I receive offers via e-mail (we're not real high gamblers) and every time we call to book a cruise (maybe an hour after receiving e-mail) we're told the casino offer has been all used up, and they do not offer any discounts on other cruises to make amends. This has happened 3 times in the last month. We've even talked to a supervisor out of frustration and they explain that offers are limited. If that's the case, then don't send out e-mail offers in mass mailings if you cannot provide the what is offered to your guests. We found a rate on a discounted cruise site that is cheaper than what was offered through the casino.
