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cruisegoal100

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Posts posted by cruisegoal100

  1. Used email late last week to request shareholder benefits on 4 cruises between late August 2021 and October 2021 and have received positive response for 1 cruise only. For the other 3 requests received only the automated response that they received the request. Sent reminders on Tuesday this week...still no response. Not impressed so far,,,and we are new Pinnacles.

  2. Having the same cabin for both legs makes it simpler because you do not have to pack anything.

    Usually 2 days prior to the turnaround a letter will be delivered to your cabin explaining the process in great detail. Most ships also have a meeting for back to back guests 1 day before the turn around where they essentially repeat what is in the letter. At the meeting you are usually able to request dining times and possibly make reservations for specialty restaurants on the second leg. The crew representative responsible for the turnaround will also tell you where and when to meet on the day of the turnaround.

    We have done back to back cruises in both the US and Europe. I believe every turnaround in the US required that we depart the ship, go through CBP and then return as a group, with the exception of those who chose to do an excursion or visit in the turnaround port. In Europe I believe we were able to stay on the ship once or twice during turnaround. On most back to back cruises the ship prepares a lunch for turnaround cruisers.

    Back to backs are great...try it...you will love it!

    Hope this helps!

    • Like 2
  3. We have done the Meal With an Officer at least 10-15 times and have never had it anywhere other than the MDR, usually in the back on the port side. For us it has been a hit or miss depending on the officer whose turn it was and the other cruisers at the table. Most of the time the officer has been personable and communicated well and enjoyed sharing information. Occasionally you wind up with a shy or introverted officer, who may be very good at his/her job, but, unfortunately communication is not they're strong point. Usually we have had a 2-1/2 or 3 bar officer. I'm sure the Pinnacle equivalent is with a more senior officer and perhaps the Captain.

    One time we even had the Captain on one of the smaller ships and that was really interesting.

     

  4. You probably don't need the Head Waiter...any Ass't Head Waiter should be able to discuss your dietary needs and contact the chef as required to ensure you are provided foods that are ok for you. You can also discuss breakfast and lunch food needs and requirements. If the MDR is closed for lunch (port days) they can also put in lunch orders for the Windjammer which will be referenced to your room number...this works best if done from the MDR at the end of dinner the night before.

     

  5. Frankly the post cruise "survey" has been degraded to the point of being a waste of time. On the rare occasion they give you the opportunity to provide meaningful comment they cut you off after a limited number of keystrokes...sorry didn't count the number of keystrokes.

    After 66 Royal cruises just use the "survey" to single out individuals who have provided exceptionally positive service and hope that someone at Royal even reads the comments.

  6. Thanks so much for taking the time to provide a truly detailed and meaningful review. It is probably the most useful review we have ever had the pleasure of reading.

    Our take is clearly that the Edge class is designed to appeal to the younger generations and their pursuit of "experiences".

    Clearly Celebrity is attempting to establish themselves in the "luxury cruising" category by doubling the number of suites on S class ships.

    Definitely believe that having non-cruisers design the ship contents was a risky undertaking that perhaps was ill advised.

    At the current price point of about $350-400 per person per day for a veranda we will pass on the Edge.

  7. We found the coffee served on the Navigator 11/23/18 cruise to be up there with the best we've ever had. It was the usual Lavazza. We also found that cream and/or Half and Half was not on the MDR tables. When we asked for cream we were provided the Half and Half packets which are fine with us. Occasionally there was some misunderstanding by a crew member who would respond that cream was in the metal pitcher-we'd then explain that that was milk, etc. and we would usually get Half and Half although once or twice we received non-dairy creamer-which the crew member said was cream and we'd explain that it wasn't. All in all very tasty coffee!

    • Like 1
  8. We sailed out of Terminal G for Navigator 11/23/18 cruise and back into Terminal G at the completion of the cruise on 12/2/18. First let me say that we have used this terminal several times during the summer of 2018 with the Celebrity Equinox and had no problems then. Unfortunately this time was a different story. We both have handicapping issues so we need wheelchairs to board and disembark. It took quite a while to get wheelchairs to board and then when we got to checkin the cameras didn't work so the pictures had to be taken on the ship. On disembarking the wheelchairs were an issue again...not enough pushers both on the ship (yes we arrived 45 minutes before the start time) and on the land side. Also the escalators were not working so guests who had some luggage had to take the 2 elevators. Unfortunately the Port of Miami thinks its an airport and uses carousels with about 10 luggage tag numbers on each of the 3 carousels. One other point the Port of Miami has just opened a new terminal...Terminal A for the Oasis class of RCL ships and it was very hard for our limo driver to navigate out of the port.

    Hope it goes better for you!

  9. The Roll Call for the 11/10/18 Adventure of the Seas is still missing...When clicking on the link provided above it gives you only 5 comments and when you request more of the content it shows it as unavailable.

    We appreciate the useful work Cruisecritic does and the plethora of important information provided but

    sadly this Cruisecritic redo is starting to look like the recent Celebrity/Royal Caribbean redo.

    What happened to beta testing?

  10. Our experience has been that the b2b turnaround procedure varies by port and sometimes even varies within the same port. In Southampton and Dublin we did not have to get off the ship while in both Ft Lauderdale and Miami we did have to get off the ship in a group. Each time we have done it in Ft Lauderdale the customs agent has come to us in the part of the terminal building nearest the ship. In Miami once the customs agent came to the group near the baggage carousels and the other couple of times the group had to go to the customs stations.

  11. Last September we were doing a b2b on Allure ots when hurricane Irma came through Florida. It was not possible for the ship to get back to Ft Lauderdale on the Sunday turn around day so the 1st cruise was extended by 3 days and we returned to Ft Lauderdale on Wednesday and the 2nd cruise was reduced to 4 days. During the extra 3 days of the 1st cruise we repeated at least 1 port in the western Caribbean. The 2nd leg we sailed with 2,200 passengers because many people could not get to Florida on the Wednesday departure day. Imagine the Allure only 1/3 full! The best part of this saga was that Royal refunded the cost of the 2nd leg...half in cash as refundable on board credit and the other half as a Future Cruise Consideration. Royal also set up a call center where you could make whatever calls you needed without charge to check on relatives, your friends or your home.

     

    We felt that Royal handled the situation magnificently so we are spending a lot of the Florida hurricane timeframe this fall on the Allure again!

     

    Other than possibly missing a port that you want to see, or a private excursion that you had booked there really is no downside to cruising during hurricane season...it's an adventure to be enjoyed.

    P.S.- There was plenty of good food on the Allure for the 3 days that were extended on the 1st leg. Royal did a really great job!

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