tvc1969

the cruise is for three people, so not a single supplement. i have called twice and received the same answer, they want to charge me over $600 to cancel with no reimbursement of the original price paid. this seems so confusing to me. I have never had to cancel before, never purchased insurance in my 24 cruises and am so disappointed that the one time i purchased insurance, it is not going to help at all.

I have a cruise in 20 days. I have insurance. I need to cancel one person in the room to stay home with a sick immediate family member. I called to do this and they are saying because it is so late, I would be charged $600 cancellation fee AND no refund on the original paid amount. This seems a bit confusing to me. I called the insurance and they said I would put in for insurance and they would reimburse me the $600 after all papaerwork was received and gone through. It was my understanding that the original amount paid was what I was paying for insurance for. Why would it make send for me to cancel the person, and then have to do all the paperwork and hope it all goes through instead of just having that person not show up for the cruise? Any info is greatly appreciated.