divenuts

Quick update, I submitted both my application and my husband's application together. Both of our applications are now in 'approved' status. My was in approved status yesterday and I just logged in this morning and his is also in approved status. Now we'll just wait for the email notification with the e-visa. Some background, we started this process on January 18th, 2024 and had to resubmit photos. Thanks to this site I learned to save them not only in the photo section but also the other documents section - this was the only way I could get the page to save. For our updated photos we went to CVS and paid for a new passport photo (we didn't use since they couldn't send me a link) but I also had them take our photos with my iphone which enabled me to have a clear photo with the white background that I could crop 192 pixels x 192 pixels (2 in sq). This worked very well and they accepted these photos. Also (US folks) our zip code was not in the drop down list so I used another zip and provided this info to them. I provided my correct zip which they could see was on the additional documents I provided and suggested that they needed to update the drop down list or allow for entering a zip code. I included this info on a word doc I created then saved as pdf and added to the other documents section. Our cruise is not until April 8th but I can now relax and start planning excursions.

Thanks for the info, I'm guessing it will be the same for NCL. I'm glad I applied for the visa early since I'm having issues. Better to have spent $160 for 2 visas and not need them then to be denied boarding.

I uploaded our photos in the 'other documents section in addition to uploading them in the visa photo section as suggested and was able to save. So keeping fingers crossed they'll accept these. My other issue is that our zip code is not in the drop down list of zip codes, we live in Dunedin, FL near Clearwater. I noticed there are no Clearwater, FL (popular FL destination) zip codes either so this is another issue with their site. They should allow you to enter the zip code instead of having a drop down to choose. I recently got a Visa for Turkey and Egypt (November 2023) and had no issues with either of their eVisa sites, had our eVisas within 24 hours. Our cruise is not until April 10 and we fly in on the 9th so I won't need the visa for us to get into the country I only want to make sure we aren't denied boarding the ship. We're on a transatlantic cruise and if I needed to stay on the ship at the ports in Brazil I'll live with that. We visit 4 ports with the final being on 4/15, I only wish Brazil would have moved this date a week out in the future. 🙂

just figured it out. So thank you for this tip. I'll try it.

I don't know how to reply to a comment that includes the text from above so I appreciate the tip by pghflyer on including the pics elsewhere.

Has anyone actually gotten any response from Brazil evisa that your uploaded photos did make it even though we keep getting the error and can't save the new photos? I applied for my and my husbands visa using the Brazil eVisa site and received notification the following day that our visa photos needed to be resubmitted (My husband's was blurry and mine had hair in my face). So we got new photo's done at CVS but when I tried to upload I kept getting the same error message everyone else has reported earlier in this thread. When I exit the Brazil evisa site and then go back into it I see the new photos on my application I'm not sure if the upload really worked or not since it won't let me save. I did speak with customer service a week ago and he took all the info and said he'd report it to the department that is reviewing the visa applications and not to worry since they know there are issues with the website. BUT I haven't heard back from them. The website also did not have our zipcode in the drop down so I provided him with our correct zipcode and asked that he request to have that updated too. Just wondering if anyone has had any luck. Our cruise is 4/10/2024 and we're flying in early so we won't need the visa when we enter the country but it's a TA ending in Lisbon and we're visiting 4 other ports in Brazil after the 10th. Thanks, Jeanne