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About herdingdogmom

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    Cool Cruiser

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    Northern California

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  1. Hmm, try again tomorrow once the site is back on eastern prime time.
  2. For our adrift at sea Australia cruise, the refund went to the credit card used for each payment. We had used a different credit card for the deposit and had to track that one down. Since you aren’t getting answers from NCL, probably best to file a new claim for the refund portion - it gets it assigned to someone, but it can take awhile.
  3. We only book the forward minis under the spa or library. Since you can’t chose your cabin in the bid process, wait until the price drops and see if you can upgrade for a small fee and choose your cabin.
  4. Not automatic. You have to call NCL to have the future cruise credit applied to a new cruise booking.
  5. Did you book (and pay final payment) with a travel agent? If so, the refund amount went to them.
  6. Any idea how many Platinum Plus there are currently?
  7. We were on the Jewel earlier this year at that port. I took a NCL excursion into congested Saigon. There are no shuttles - Saigon is at least 1 hour or more from the port. There may be a Saigon on your own excursion. Check out the ports of call forum for private tour recommendations.
  8. If it is in your checked luggage, it will be held the first night and you will have to track it down around dinner time and pay the fee. Put it your carry on.
  9. All the NCL suites have pull out sofas as the additional beds. Sounds like you are in a 2 bedroom family suite on the Gem. In addition to the small sofa sleeper and single Pullman in the 2nd bedroom there is a sofa sleeper in the main room near the balcony. It should be fine for 4 adults. Ask for foam toppers on the pull out sofas - they help a lot.
  10. They don’t say anything negative about NCL but like to talk about their years of experience and favorite ports.
  11. We’ve done this twice. Sign up with Cruise Next desk on the first or second day. Our dinners on the Sun and the Jewel were in the MDR with the Chief Accountant and Payroll Officer. Actually more interesting than we expected.
  12. The airport transfer becomes part of the cruise fare booking and is subject to the cancellation fee schedule. We lost $60 this way a couple of years ago and never do NCL transfers now. As noted, they will let you switch to a tour that drops at the airport - I guess because it is usually more $ for NCL.
  13. The platinum benefit is two dinners at specific specialty restaurants for 2. Most likely the first two names on the stateroom, but maybe they would let you change up the names.
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