jean-lynd

1 hour ago, david,Mississauga said:

 

Thank you for the information re the Railroad Dock. I was going to ask a question about it as I could find nothing official about the arrangements.  The method of handling passengers on May 9th is the same as it was last year. Getting back to the "aft" ship can take a long time when a train arrives.  We will be back in Skagway near the end of July and were wondering about the current condition.  

The procedures at the railway dock are the sane as they were last year. Tender for RRF and shuttle for RRA.

2 hours ago, Mother Mary said:

Have you made your final payment?

we are in suite for an end of September cruise & it will not let me finalize the medallion transaction!

The app is "buggy" when it comes to ordering medallions. I couldn't do it in the app but I had no problem placing our order in the "web version" in cruise personalizer on the Princess website.

They say you have to wait until final payment is made but I had no problem making my reservations before I made final payment. I did make my reservation using the "web version" that is in cruise personalizer on the Princess website. That shouldn't have made a difference but it did. I don't have "status". I hope this helps!

We had trouble trying to order our medallions in the app but we had no trouble ordering them using the "web version" that is in cruise personalizer on the Princess website. I have attached a screen shot that shows how to get to the "web version" if you want to give it a try. I hope this helps!

Here's one in Ketchikan

1 hour ago, Brandis said:

Thanks, would be a shame to miss Skagway. According to the port schedule, Radiance is supposed to dock at Railroad Dock aft on our sailing.

 

Strangely, Radiance was supposed to dock at the Broadway dock on the current cruise, not sure why they still switched the itinerary for Haines.

I wonder if they needed to close the Broadway dock so they could work on the Ore dock? It will be interesting to see if the other ships that are scheduled for the Broadway dock this week also get shifted.

Not familiar with RC but for our trip with Princess all of the transfer information is in our Travel Summary. Do they have a similar document with RC?

4 minutes ago, dreaminofcruisin said:

 

You might have to request the ice bucket from your steward.

Our last few cruises, there has been no ice bucket unless requested.

 

I have always had to ask for one.

15 hours ago, dpalmquist said:

I have been told that children under 3 don't get a medallion. How does this work for getting on and off the ship? Also, we figured whichever adult was with the child could have his medallion to get into his room for his things. Does anyone who has traveled with young ones have any insight? Thanks!

You can go to guest services and have the medallions for both parents programmed for entry into both cabins so you will not need the cruise card except when getting on and off the ship. If you have older children with medallions they can also be programmed for both cabins. I hope this helps!

I have read that if you keep your ice bucket in the fridge and keep the outside cabinet door open it keeps it nice and cold in the fridge. I will see if that works in July!

10 hours ago, mncbabu_yahoo said:

We will be doing one week land tour after Alaska cruise. Our sapphire princess starts from Vancouver Port and reach whittier alaska. We are planning to take a small electric rice cooker for this trip to use during land tour. Will cruise line allow small electric rice cooker?

Thanks 

They will hold it for you while you are on the cruise and return it when you get off so I guess you could still take it to use on your land portion.

1 hour ago, Northern Aurora said:

 

I'll start a list of restaurants within walking distance and others will chime in with additional ideas.

 

I wonder if your friend was talking about the Snow City Cafe which is very popular with locals but is only open for breakfast and brunch.  

 

Other ideas include Fletchers (located on the ground level of the Captain Cook), Glacier Brewhouse, Simon & Seaforts, Humpy's (a reference to a humpback salmon), and Marx Bros.  All of these restaurants have websites which list their menus.

Thank you! I have heard of Snow City Cafe. They were talking about Gwennies which is not walking distance from the Captain Cook.

3 hours ago, Northern Aurora said:

There are numerous nice places to dine near the Captain Cook.  You have many options.

 

But if you haven't used Uber or Lyft you could just ask the hotel to call a taxi.  Easy peasy.

We will probably just eat close to the Captain Cook. A friend had told us about a place that they really liked but I just learned they are only open for breakfast and lunch. Probably won't want to commute that early in the day. Any suggestions of places close to the Captain Cook?

12 hours ago, AKStafford said:

What part of town are you staying in? If you are downtown, plenty of places to eat within walking distance.

We are staying at the Captain Cook.

6 minutes ago, Northern Aurora said:

Anchorage certainly has taxi companies (why would Anchorage not have taxis?).  For a number of years Uber/Lyft was not legal in Alaska due to our wage and hour laws.  Under former governor Bill Walker legislation was introduced and ride share services are now legal.  And of course, Anchorage has their municipal bus service.

Thanks - which would be the easiest to use? Should I just ask at the hotel desk?

3 hours ago, chipymunk said:

So my wife and I are taking my sons on an Alaska cruise with Princess. My sons are 20 and 17 years old. We got two staterooms next to each other and have a few questions.

 

My agent booked us two staterooms next to each other. My wife and one son in one room and me and my other in the next stateroom, joined by a balcony. We plan on letting the boys sleep together and my wife and I sleep together. My question is, when we get on board, how will that work? Will one of my sons have to go through our stateroom to get to the other? We have balcony staterooms so conceivably that could work. But would love for there be a better option. Would we just switch medallions when we get on board? Will that get us in trouble?

 

The Princess Cruise app is extremely glitchy. Rarely have I been able to complete any steps without it crashing on my iphone. Is there a better alternative? I've read that Princess Cruise phone people are not very helpful either. I've read this is a chronic problem that has been around for years, but we've never cruised with Princess before, so I'm kinda wondering if we made a mistake. 

 

Any help would be appreciated!!

 

chip

I do everything in the "web version" of the app that is in cruise personalizer on the Princess website and I haven't had any of the glitches encountered with the Princess app. As others have said, you can get all of your medallions programmed to access both cabins once you get on board. I hope this helps!

We will be in Anchorage for a couple of days after our cruise. If we want to go to dinner someplace that is too far to walk what would you recommend? We have never used a taxi, Uber or Lyft so not sure if any of these are doable. Thanks!

27 minutes ago, sherryf said:

Does anyone have an update on this?  I thought it was supposed to be fixed for this season.  We don't go until mid-August, so I'm hoping things are back to normal by then.

No plans for it to be fixed this year per the Mayor of Skagway.

Another positive - you have a better chance to see the northern lights!

6 minutes ago, Esprit said:

Obviously a downside to having the medallions posted instead of waiting a few seconds longer to get them at embarkation 😂

Nope - they don't have to physically have the medallion to reprogram the cabin assignment.

Claalaska.com will tell you what dock your ship will be at. Be aware in Skagway if you are at RRF you will be tendered to shore and if you are at RRA you will ride a shuttle. This is because of the land slide there a couple of years ago. This is still in place fir the 2024 season but it may be corrected in future seasons. I hope this helps!

There will be three ships and over 7,000 people the day we board in Vancouver. I am expecting chaos. If we don't have it I will be pleasantly surprised!

2 hours ago, Crusin Karen said:

I havent been on Princess in 17 years and obviously everything is different.  I'm cruising 9/14-9/21 on Enchanted.  I don't have app yet, and don't plan to book specialty restaurants, but can I request anytime dining on the website now?  TIA

The main dining room procedures are changing for all cruises starting the week you cruise. You won't be able to make reservations until 6/17. With the new process there will be one dining room that will have the old early/late dining times, one that will take reservations, and one that will be walk in. I hope this helps!

9 minutes ago, bandp407 said:

Well guess what - my perseverance paid off!! Apparently the “ tech” support that the agent reached out to corrected the problem. The app for both sailings is working! The web version that jean-lynd suggested is great too! 
 

HOWEVER - in reading the daily ship schedule I don’t see any LIVE MUSIC, PARTY BANDS, ETC… The only thing it shows is the DJ at 11:00pm. Is this possible?? All I ever heard is that there is lots of live music on the Princess ships, namely the Enchanted. I may create another post asking for input from those who have recently sailed on her. If this is correct, we will be canceling our Aug 3rd sailing. I have a short window to do so. 
 

many thanks in advance. 

It will be awhile before they load all of the entertainment. In fact, some things may not show up until you are on board. I hope this helps!

I have had much better luck using the "web version" of the app that is in cruise personalizer on the Princess website. I have been able to do everything in there when nothing worked in the app. i don't plan to log into the app again until I get on the ship. I have attached a screen shot that shows how to get to the "web version" if you want to give it a try. I hope this helps!