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ebonybee

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Posts posted by ebonybee

  1. 1 hour ago, Cullyman15 said:

    You are missing the point, it's pure greed. They could have taken $500 and upgraded us but instead tried to bilk us $800. As I mentioned we are loyal customers who have sailed many times.  After refusing to give us the cabin for the new price advertised they have the gall to come back with this offer. I don't care about "auto generated", when you call and talk to them your booking on file is updated. We have will have a credit and we will be sailing at some point, in all likelyhood the last time with MSC


    They initially did the same with us but we were able to reach a “supervisor “ by going through the Voyager’s Club number.  We upgraded to Aurea experience at the website price which was only 220.00 total more than what we paid for Our initial Bella booking.

  2. 10 hours ago, Maikell said:

     

    We will not print the photos on board but just want to have them digital online and print it at home.   The question is how strictley they handle the rules?

     

    Well they certainly told everyone that only one cabin for the digital package.  However, for an additional fee additional cabinets can be included.  The printed photos are very nice and were cheaper than sending to Walmart.

     

    1. Can i get photo's taken with me and someone else of my party in the picture? Yes

     

    2. Is it also possible that others of my party take pictures alone on my digital package by just scanning my photocard?

     Yes, we had the wristband and the card....so gave whoever....the. wristbed to use for pictures.

     

    Thanks for the answer in advance!

     

  3. Okay, here’s the work around.  Have the photographer scan the bracelet/card for one room for all the pictures. We didn’t know  at first the deal is priced for one cabin only.

     

    just purchased the digital package and all the printed photos onboard Seaside.  The original  price given was $400.00.  However the next day when went to purchase the price was $ 500.00.  The Photo Manager faked a case of amnesia.

     

    He combined the photos attributed to two different cabins.  

  4. 5 hours ago, dorts said:

    Thanks for the info. Due to board her 14th March so keeping a close eye on things. On a slight positive, did you feel a difference to the level of service provided due to less people onboard?


    The service was fantastic and so was the interaction with ship officers.  The officers would approach you in the hallways or Buffett and strike up a conversation.  In Cozumel, the Disney Wonder was parked next to us.  The Buffet Manager was previously employed on the ship and entered into a conversation about the workings of Disney ships.. transiting through the Panama Canal ..while also mentioning that the Seaside would have an excellent Pork Loin in the carving area for dinner.  He was really funny.

     

    However, I can’t imagine lunch in the buffet with 1500 additional people Onboard ...it would be unworkable.

     

    The cabin steward has been the best we’ve had period, and that’s inclusive of suites with Butlers on other lines.

    • Thanks 1
  5. Just off Seaside and I can honestly report that the room stewards are changing out beddings to include duvets and disinfecting rooms at the hospital level.  Pillows were removed and sent to laundry. Even the covering used on the bed to protect the bed from luggage....everything.  Two members of my party are medical personnel and they were impressed with the cleaning protocol.  Example:  The Seaside uses glass toothbrush holders and when we picked up luggage from our room this morning after breakfast The holders were filled with a disinfectant solution and soaking.

     

    We had a fabulous time....ship had less than 4000 passengers onboard out of a capacity of 5500.

    • Like 2
  6. 1 minute ago, BermudaBound2014 said:

     

    Thank you for sharing! I hope you are staying calm and enjoying the day even though you aren't debarking yet 🙂

      

    My group is good. We’ve all been to Jamaica many of times. I didn’t have any tours booked with local folks. 

    • Like 2
  7. At the CruiseCritic reception a ship officer did disclose that 300 personnel from targeted areas such as Italy, Iran, China were denied boarding. MSC stated that they covered their airline fare and refunded cruise fare. 

    • Like 1
  8. 13 minutes ago, ziggyuk said:

     

    I really don't think you have to worry about a single case in Palermo, after all, closer to home the ports of Seattle (1 case) and Vancouver has 7 cases.


    Considering the demographics of Vancouver and the tendency to travel to Chin from Vancouver , I’m surprised that there are not more cases.  I had wagered that it would be epicenter for the virus in North America.

    • Like 1
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