travler27

Just got off the Mariner of the Seas. I don't intend to get into specifics but suffice it to say this was our first and last cruise on Royal and possibly our last cruise on any cruise line. It just doesn't seem to be worth the effort or expense.

Thanks to all for the info. Got more useful information on here in an hour than a few days poking around on the Royal web site. They really could use some good web design help.

Thanks. Probably my fault for not researching a little more before booking. I just assumed the best on NCL and the best on Royal would be similar. Lesson learned. 🙂 The Royal schedule just happened to be the one that worked out best at the time. We fully intend to enjoy ourselves regardless. 👍

Cruise is on the Mariner on 8/26/23 out of Canaveral. I guess my main point was that I seem to be unable to find the appropriate information from any Royal source. Thank goodness for the experts on CruiseCritic. Seems Royal could do better. Our last cruise was in a Haven suite on NCL. They contacted me within days of booking and provided me with a single source contact for all my needs. About the only answer I got from them on any topic was "tell us what you want and we'll make it happen". Maybe my expectations are unreasonable. We'll see soon. Hoping for a pleasant surprise.

We've been on 10 cruises over the years on a few different lines. We recently booked our first cruise on Royal. Their web site and communication process seems to be less than user friendly. A few examples, we decided to change our dining preference. Can't do it without a call to Royal and getting a little run around from the agent. Still haven't seen any luggage tags or other documents. The web site just says no documents available at this time. We purchased vacation protection from Royal at the time we booked but can't find any detail or coverage contracts on the web site. We wanted to modify our boarding time and Royal basically says "tough luck". We have no status in Royal's cruise club but we did book the Royal Suite on the Mariner. You would at least think they could be a little helpful. So far, not so much. Seems like everything on their web site is directed at trying to get you to purchase some kind of add on and is not designed to provide any passenger assistance or information at all. Maybe the actual cruise will be better but so far, I'm starting to wonder.

Thanks. Called Royal (don't use a TA) and all good now. Did get the 5:30 which we like better.

Departing Canaveral August 26,2023 on the MOS. This is our first time on Royal. When booking, I was offered 6:30 main dining or MTD. I selected MTD but now would like to change to the 6:30 dining time. How do I do that?

Although our upcoming cruise in August is our first on Royal, we have been on 11 prior cruises, like 1 per year. Probably not many compared to a lot of folks but enough for our tastes. At any rate, we have never sailed in anything but a suite. On our very first cruise we got upgraded by the cruise line and suites is where we've been ever since. It seems that a lot of the suite perks somewhat mirror loyalty program perks. For us, chasing points would just not be reasonable. I guess we just don't cruise enough for it to make sense. Thanks to all for the information.

Thanks. I guess everybody is different and has different motivations. We do drink but if I have 3 in one day I consider it to be a lot. 🙂 At any rate, I just didn't see anything in the loyalty level chart that really rang my bell and was wondering if there were other benefits.

Are their benefits to the various loyalty levels that aren't on the charts? I just looked at the levels chart on the Royal web site and don't really see any benefit that would get me motivated. I mean, a free day of internet is not likely to get me to spend the money to upgrade my cabin just to get a few more points.