Vitalsign
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Posts posted by Vitalsign
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Prefer a smaller ship and flying with TUI as a package Also most Marella cruises only have one sea day unlike other lines Never had a problem with the food after 45 Thomson/Marella cruises Usually book Surf & Turf restaurant at extra cost every cruise and Nonnas is fabulous and free on Explorer 2
Entertainment is exceptional
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I would love to do a repositioning cruise from either India or Oman to Palma via South Africa so if this is offered nearer the leaving date I will be very upset that Ive cancelled the cruise from Aqaba to Palma and booked Bridgetown to Marmaris. Maybe I could switch without any charge - wishful thinking eh?
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All repositioning cruises whatever ship have always and are adult only cruises
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I booked the transition cruise from Aqaba to Palma April 24 I followed the ship on marine traffic in November out to the Far East from Palma and saw that obviously the ship did not stop in Israel but called at Alanya or Antalya in Turkey and an extra port in Cyprus instead and also did not go to Aqaba but had flights back from Sharm el Sheik This was because the Yemenis were firing at Eilat just across the gulf close to Aqaba. I presumed this would happen on our cruise. Before Christmas I received an email from TUI which advised that we would have the same ports of call on our return to Palma but no mention of change of airport BUT was told that we could cancel the cruise at no cost or change to another cruise and if I had booked on line that (which I had) I should visit a TUI travel agent. I checked what other repositioning cruises were available and costs and duly went to TUI TA. There was no problem at all They rang HO and the guy on the phone said we could change cruise or cancel. I told him the cruise we wanted 18 days from Bridgetown to Marmaris on Discovery and he gave us a price which was more than that on line cost so we cancelled at no cost and booked it with TUI TA who met the online cost and in doing so she received commission on a new cruise booking So all of us were very happy.
It is possible that the ship may have to come back via South Africa and if so they may cancel the repositioning cruises which travel from Oman to Palma and go via South Africa from India. Whether they do this with or without passengers is an unknown currently.
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The Holiday Promise does not apply to cruises as per their Adviser today A decision will be made about cruise Covid 19 cover when they know when they can definitely sail
So if you amend a cruise you do not currently have this guarantee
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Below is what is on the TUI website - sounds suspicious to me
They should know your card number and under no circumstances give out your security number on the back
We’re aware that criminals are pretending to be TUI or TUI colleagues to try and defraud our customers using social media, email or telephone calls. To protect yourself against fraud never give away information about your booking on an email or telephone call.
The email address of Covid-19@tuicustomercare.co.uk is not affiliated, used by or monitored by us and is likely to be used by fraudsters who are attempting to gain further information in order to commit acts of fraud.
Further to this we are also aware of potential fraudulent activity involving email addresses ending with firstchoiceukltd.com & tuicareteam.com.
If you believe that you may be a victim of fraud, then please visit https://www.actionfraud.police.uk for further advice and ways to report fraud to the relevant authorities.
When our team contact you, they’ll identify themselves with specific knowledge about your booking that only they and you could know. If you are in doubt just call our contact centre on 0203 451 2688. Thank you for your caution. -
The law is actually 14 days so get your facts right I am sick of every time I post you have some clever dick answer
Im leaving now til this is all over and then perhaps I won't hear from you again
And hopefully you'll cruise with another line in the future
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And both of you have only put negative posts on this board over the last couple of months - all 9 of yours since Sunday!!!
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Well actually although I have received one refund I am awaiting another as I had 4 cruises booked this year but I'm patient and what's that got to do with my post regarding other cruise lines doing exactly the same thing as TUI?
Other lines' cruisers, as I said, are having the same problem contacting them to change bookings
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Have any of you complaining about refunds and credits looked at the other other cruise line posts? because I have and Carnival and P & O cruisers are having exactly the same problems as TUI/Marella cruisers in getting refunds, an inability to contact the lines and being offered credit notes So it's not just TUI the whole cruise industry is unable to cope with the demand
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An infinity balcony sounds very interesting I wish you a wonderful cruise
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14 hours ago, Calton said:
Yes I got the drinks and tips. We looked at the 4th Feb 2021, two weeks on the Dream. It was £6300 for a balcony cabin with the premium all inclusive !!
Well done - good deal
however it wouldn't do for us as we never spend much time on the balcony so have stopped booking them and a large ship full of children/teenagers is a no no for us too
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September will be early enough for me at the moment and even later if the situation doesn't improve that much 😎
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I know it doesn't I was saying it should
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Bishop84 - yes you are correct
The Celebrity cruise the same as Marella? Did you get all inclusive drinks package and no tips?
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It should read UP TO 12 months from your departure date shouldn't it?
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TUI have been given €1.6billion to help them by the German government according info online so that should keep them afloat - excuse the pun
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Oh PC don't think like that please 😘
On a serious note the refund would go into the estate of the deceased
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I hope that TUI realise what upset they have caused by their confusing refund policy BUT that in the future they will acknowledge those cruisers who have stayed loyal to them when this is all over and offer loyalty rewards like other lines
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Nancy this is really bad news about your brothers refund. Does your brother have an email address? When I booked my cruise in the TUI shop they sent me a confirmation email If your brother has one could he not email the shop as the email address of the person who sent the confirmation was on the email I received He could then quote his booking number etc and maybe get an answer from the shop that way. I hope so
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Read what the cruise add ons gives you Usually it's what I said which people who use other lines may need I've had annual cover with numerous companies and now with UK Direct through Nationwide and as I've always done fly cruises as a package have never paid for the add on My husband had a large medical claim within a month of taking out Nationwide insurance and they paid the bill to the ships medical team and the bill for tests etc in the Dominican Republic without question This was the first time we had ever claimed whilst cruising regularly over the last 15 years so were very happy We have had ports cancelled a couple of times but accept that that can happen due to sea/weather conditions so wouldn't have claimed anyway
If you sail with other lines you will probably need the extra cover
Of course due to Coronovirus insurance cover may change even more in the future.
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No they are included unless you want to include delayed flights which result in you missing the ship or missed ports of call This isn't necessary with Marella if you book the package I.e. Flight/cruise/stay/flight
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We switched a cruise from Palma June this year to one from Naples to Aqaba in November 8 days and it's exactly the same price today Can't understand why Explorer 2 should be so much more expensive
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Hi PC that's a massive increase so I checked my 19 day from 13th April 2021 on Discovery from Montego Bay to Port Canaveral and we paid £6130.84 for 2 with extras and today it's £6053.70 which is less by £77.14 Very strange
Marella Ship up for sale?
in Marella Cruises (formerly Thomson)
Posted
Very strange request above but see below
Companies house page copy for Knights Ships Ltd
Registered office address
32 Crompton Road Rubery Rednal, Birmingham, Birmingham, United Kingdom, B45 0LH
Company status
Active
Company type
Private limited Company
Incorporated on
14 June 2023
Accounts
First accounts made up to 30 June 2024
due by 14 March 2025
Confirmation statement
First statement date 13 June 2024
due by 27 June 2024
Nature of business (SIC)
18202 - Reproduction of video recording
30110 - Building of ships and floating structures
33150 - Repair and maintenance of ships and boats
59120 - Motion picture, video and television programme post-production activities
4 officers / 0 resignations
KNIGHT, Stephen Anthony
Correspondence address
32 Crompton Road, Rubery Rednal, Birmingham, Birmingham, United Kingdom, B45 0LH
Role ACTIVE
Secretary
Appointed on
14 June 2023
KNIGHT, Sunday Angel
Correspondence address
32 Crompton Road, Rubery Rednal, Birmingham, Birmingham, United Kingdom, B45 0LH
Role ACTIVE
Secretary
Appointed on
14 June 2023