OhioScubaGirl

8 hours ago, layteacher said:

sorry i dont have an answer, but trying to understand the cancellation policy. Did you have the carnival insurance? 

No, I didn’t. Carnival announced yesterday that they will allow guests to cancel their spring cruise  for future cruise credit.  If we decided to continue, we would have gotten $150 OBC.  This link explains the policy. https://www.google.com/amp/s/www.businessinsider.com/coronavirus-carnival-cruise-offer-onboard-credit-keep-booking-2020-3%3Famp

I cancelled our March 28 cruise today given the option from Carnival. 😞  I was told I have 75% $1224 in future cruise credit. The rest should be returned to my credit card.   My TA didn't really know when the cruise credit would be available...today, next week, or month to rebook another cruise in the future.  (Understandably as our TA was overwhelmed with cancellation calls).  My booking is no longer on Carnival's website. Does anyone know if I should expect an email or posting on Carnival's website when the credit is ready for use?  I'm hoping to rebook soon, it might take the sting off cancelling. 

11 hours ago, deb63 said:

So we went through a travel agent.   I would assume any email would be routed through them.    
 

Meanwhile someone in my cruise group is claiming this offer is only for people that booked directly through carnival.     I don’t see where they are getting that, but wondered if anyone that has received the OBC or email supporting it, went through a TA?

 

thank you in advance for any information.   

I cancelled today through Costco.  I didn't inquire about the OBC, but cancellation applied to us through a TA. 

We cancelled today.  We didn't receive the email but saw the policy on the news and facebook groups.  We were going to sail on March 28.  Pretty bummed but we decided that if the industry gave the option, we should postpone.  We have a 2, 5, and 7 year old and the thought of staying in a single tiny room in quarantine just wasn't worth the risk.  We are hoping to rebook as soon as the hype dies down.  I'm not even that worried about the virus, more just the travel interruptions that could happen if someone on the ship were sick.  No judgement to those choosing otherwise, we just have a lower risk tolerance.  😞

I was wondering if some of our prepaid gratuities go to Camp Ocean staff.  I don't have an understanding if that type of employee is relying on tips for salary.  We would like to show our appreciation if we receive good service but not sure what is typical and permitted for them.   Thanks for your advice.  🙂

Can anyone comment if Carnival provides cups with lids for toddlers?   I'd rather not have to bring and wash sippy cups but of course I will if they don't provide them.  

My kids are 2, 5, and 7 and we are cruising on Paradise next month.  We are crazy enough to all be staying in one ocean view room with two uppers and a trundle.  😉 

Five in a room kind of scares me but since they are so young it makes the most sense with sleeping arrangements.  Any room organization or packing advice? 

What are your thoughts on the dining room with kids this age?   I don't remember seeing kids there my last cruise.   We are thinking the buffet might be better and then let them stay in childcare while we eat.  What do you think of the care for young children in Camp Ocean?  My youngest is potty trained but still needs taken on a regular basis - can the staff handle that or should I just put him in pull ups? 

Can Carnival provide a cup with a lid and straw for my 2 year old or is that something I should bring?  

Sorry for so many questions!  I do appreciate any feedback and advice about making our cruise a success.  

I’m taking my young kids on their first Carnival cruise which starts and ends in Tampa. My understanding is they can travel with both parents and birth certificates. Can anyone confirm? Thank you 🙂