Recently we had a bad experience on booking a couple of cruises. We are loyal Carnival cruiser’s. The first cancellation we had the insurance but didn’t qualify for a refund. We then booked another cruise but didn’t get the insurance due to the fact of our experience with cruise #1 and the short period of time between booking and the actual cruise itself. Bad luck was again on our side as my elderly father was hospitalized the week b4 our cruise. As I am his only relative instate I was unable to make this cruise. We lost out on total cruise cost. I then asked for at least the points towards my platinum status as I had paid for the cruise. This was also denied. Any thoughts on this experience?
