qster

It's ashamed with all the price gouging. A review from a year ago indicated $65, then another review earlier this year was $100, and now $150+ ???

Many reviews indicated the same thing, it's not right that you already paid then having to pay (tip) again to get what you already paid for.

I just booked a cruise in December that will stop by Bimini, we just want to spend the day relaxing on the beach, and maybe explore the island a bit. It would be helpful to clarify some info from those who visited this island recently. - First we were considering the (Virgin Voyage's) Beach Club mainly because it has beach chairs/umbrella, food & washrooms. However there were many reviews indicated that is not worth it because the beach is packed like sardines and beach chairs/umbrella likely unavailable due to overcrowded guests coming in from the cruise. Has anyone been there lately that can confirm? - Radio beach seems to have a lot of mixed reviews, some said it's a great public beach, but there are also many complaints about the poor condition with garbage & broken glass as people don't cleanup after themselves (as it is a public beach), some reviews also indicated that this beach has deteriorated significantly since cruise pier first opened in 2021 with lots of trash on beach, rental chairs & umbrella are likely in bad shape, broken). Has anyone been there recently to clarify its condition? - Golfcart: it seems that the best way to explore the island is to rent a golfcart, however most recent reviews have been very negative with many warnings about being scammed? Is there any reliable golfcart rental vendors that someone can recommend? also confusing that some reviews said you have to bring your own lock for the golfcart? - Is there shuttle between cruise port and Alice town? or just taxi? and taxi rate $5pp going anywhere on the island? Thanks in advance for all the replies

Thanks for the tip

Thanks for all the replies, I'll be looking for a TA for future bookings.

Thanks for all the replies. I will just contact the main number instead of going back to the same person who supposedly is "your personal vacation planner" but not very responsive.

The first time I took a cruise with Celebrity I contacted customer service ("Your personal vacation planner") and they were responsive and helpful, but that was the end of the good experience in dealing with them. When I tried to book my 2nd cruise last year and needed assistance (with multiple rooms booking), I've sent several email messages (over 2 weeks period) but they never responded to any of them, I then tried to contact them by phone several times and always got voicemail, no call back despite leaving them several VM messages, I finally got the call back after leaving a final message with frustrating tone asking for a supervisor's contact info. In the past week I've been trying book another cruise, I ran into an issue with the online booking so I sent email to my "vacation planner". Again, several follow up email messages still no response, so I called and got VM as usual, left messages but still no response back. Does anyone else have similar bad experience with Celebrity's customer service? Should I try to get another "vacation planner" or are they all the same?