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Calypso54

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Posts posted by Calypso54

  1. HAL cancelled our Apr 5th cruise. We received the email on 14 March. I called on 18 march to see if we could use both cabins we payed for as FCC, but they said only the one in our name, not the one in our grandsons name. (cruise for his graduation) So we emailed the form while on the phone with them. 1 cabin with FCC (my wife & I) and full refund for second cabin(grandson & friend). Said refund in 5-7 days. Called 3 weeks ago and spoke with a very nice rep who said that it was going to be 60 days because they were all working from home. We received our FCC on 7 May like a lot of others, but no refund for the port taxes or other cruise. Then as you saw from my post I called today and it was not the same pleasant professional call as the other two.

  2. Today is also my 61st day since cancelling. I also called HAL, but unlike 3 weeks ago when the rep could not have been nicer, this rep could have cared less. She was not rude. Just could care less and said they were working on it. She could not say when the tickets would be refunded or the port taxes for the other cruise we took FCC on. Said they were working in order of cancel date, but could not tell me what date they were at now. Called bank and disputed charge.

  3. By all means, go on the Jolly Pirates of Aruba. You will never forget it. It is one of our all-time favorite excursions and we sail with them every time we go to Aruba. They have a nice web site.

    Just curious how you get to Moomba beach. Do you take a taxi or is there a bus?

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