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lydiamight

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Posts posted by lydiamight

  1. Did this cruise last year---from memory there was no "shopping with the Chef' but as our cruise was during the month of Ramadan this may have been the reason. Don't miss the opportunity to take the Seabourn excursion to Jerusalem---quite a long day but well organised (as is usual with Seabourn) and well worth it.

  2. A post that I made last December---definitely "above and beyond"

     

    My wife and I have recently completed the transatlantic crossing on the Odyssey from Lisbon to Barbados via Funchal in Madeira. We made our own travel arrangements and took the precaution of arriving in Lisbon on Tuesday 21st November to allow for plenty of time before embarkation at lunchtime on Wednesday 22nd.  All went well until we arrived at Lisbon airport on the Tuesday to find that BA had "mislaid" one of our suitcases---not a happy situation to be in when you are about to embark on a transatlantic crossing

     

    I made a number of frantic phone calls to BA both in London and Lisbon during Tuesday evening and Wednesday morning and they could find no trace of our suitcase at Heathrow. Fortunately we had split some of our packing between the two suitcases but we were both missing a lot of the things that we needed for out transatlantic crossing.

     

    A last minute shopping expedition in Lisbon for some essentials---white shirt, black trousers, black shoes, belt, underpants, socks, toothbrush, deodorant and an electric shaver. My wife settled for a dress and a blouse. BA had said that they would pay for "essentials" and i await with anticipation to see if they will refund me the Euro400.00 that we spent.

     

    I figured that if our case didn't catch up with us in Funchal then we could embark on another shopping expedition there to buy additional items.

     

    Once aboard I informed Maria in the Seabourn Square of our predicament. In my opinion Maria should certainly receive the "employee of the month"--if not the year, for the effort she put in to tracking down our suitcase. Upshot was that she managed to locate the case in Heathrow, get it flown to Lisbon and then flown on to Funchal. The Seabourn Port Agent in Funchal collected the missing case from the airport and it was in our suite by 10:30am on Friday 24th !!!!!

     

    In addition to all of the help that we received from Maria she also informed us that as we were in such a distressing situation she had credited $250.00 to our shipboard account and we were to go into the onboard shop and purchase anything that we needed. All this despite the fact that we had not made our travel arrangements through Seabourn.

     

    I think that this is a classic example of the sort of service that you can expect from Seabourn-----above and beyond.

     

    • Thanks 1
  3. Regretfully Seabourn could not come up with with a reasonable price for the flight to Dubai, hence the reason why I made my own travel arrangements. I think that "rols" is referring to the Lufthansa case which involved what is called "hidden city ticketing"

    See below:

    Lufthansa, one of the world’s largest airlines, is going after a passenger who it says engaged in hidden-city ticketing, CNN reports. According to the airline, a passenger booked a round-trip flight from Oslo (OSL) to Seattle (SEA) with a stop in Frankfurt (FRA). While the passenger took the outbound leg from Oslo via Frankfurt eventually arriving in Seattle, Lufthansa alleges that the passenger intentionally missed their return flight and instead booked another flight, with the final destination set as Berlin (TXL). Lufthansa is now pursuing legal action, claiming the passenger intentionally engaged in the practice known as hidden-city ticketing to save money on airfare.

     

    Not the same as booking a return ticket and not using the return half. If a passenger was taken ill or had to change his plans  for some other reason then  I can't see BA having any success in suing the passenger for not taking a flight that he had paid for.

  4. We are booked on the Seabourn Encore from Dubai to Athens in May of this year which means I need to purchase a one way flight ticket to Dubai. We are quite loyal to British Airways and decided that in view of the relatively short flight time we would travel Premium Economy which BA call World traveller Plus.

    Cost to fly out on the BA0107 Premium economy on the 7th May is £1,748 per person one way.

    Ended up booking this very same flight together with a basic economy return from Dubai to London on 18th August----total cost of the return journey £581.22 per person !!!!

    So I throw the return half away and save myself £1,167 per person or £2,334 for the two of us-----as I said, bizarre Airline pricing

  5. My wife and I have recently completed the transatlantic crossing on the Odyssey from Lisbon to Barbados via Funchal in Madeira. We made our own travel arrangements and took the precaution of arriving in Lisbon on Tuesday 21st November to allow for plenty of time before embarkation at lunchtime on Wednesday 22nd.  All went well until we arrived at Lisbon airport on the Tuesday to find that BA had "mislaid" one of our suitcases---not a happy situation to be in when you are about to embark on a transatlantic crossing

     

    I made a number of frantic phone calls to BA both in London and Lisbon during Tuesday evening and Wednesday morning and they could find no trace of our suitcase at Heathrow. Fortunately we had split some of our packing between the two suitcases but we were both missing a lot of the things that we needed for out transatlantic crossing.

     

    A last minute shopping expedition in Lisbon for some essentials---white shirt, black trousers, black shoes, belt, underpants, socks, toothbrush, deodorant and an electric shaver. My wife settled for a dress and a blouse. BA had said that they would pay for "essentials" and i await with anticipation to see if they will refund me the Euro400.00 that we spent.

     

    I figured that if our case didn't catch up with us in Funchal then we could embark on another shopping expedition there to buy additional items.

     

    Once aboard I informed Maria in the Seabourn Square of our predicament. In my opinion Maria should certainly receive the "employee of the month"--if not the year, for the effort she put in to tracking down our suitcase. Upshot was that she managed to locate the case in Heathrow, get it flown to Lisbon and then flown on to Funchal. The Seabourn Port Agent in Funchal collected the missing case from the airport and it was in our suite by 10:30am on Friday 24th !!!!!

     

    In addition to all of the help that we received from Maria she also informed us that as we were in such a distressing situation she had credited $250.00 to our shipboard account and we were to go into the onboard shop and purchase anything that we needed. All this despite the fact that we had not made our travel arrangements through Seabourn.

     

    I think that this is a classic example of the sort of service that you can expect from Seabourn-----above and beyond.

     

     

     

    • Like 2
  6. As a keen fan of  Transatlantic crossings we are booked on the end November ten day Lisbon--Barbados crossing. Previous crossings have taken 14 days and there have been two formal nights on the voyage.

    As this one is only 10 days does anyone know if there are one or two formal evenings? 

  7. Does anyone know if Seabourn will make a full refund if I cancel? We were booked on the Athens--Istanbul cruise for the 17th September and the main reason for the trip was so we could stay on for four days in Istanbul---a city we have always wanted to visit. As the cruise is no longer going to Istanbul I would rather cancel the whole trip and go somewhere else.

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