joepeka

I did this same thing this past week. All our reservations are linked and when check-in opened, I was able to select port arrival times for everyone in all the reservations. I'm leaving the remainder of the check-in process to the folks on those reservations.

38 minutes ago, joepeka said:

If your check-in opens date is May 3rd, check-in will open tonight at midnight (departure port local time). Our check-in date was May 2nd and it opened last night at midnight (departure port time); earlier in the day the "check-in" button/icon at the bottom of the opening page of the app appeared (had not been there previously) but only gave a "check back close to your cruise" message. Then at 12:04AM, the check-in button allowed us to get into the check-in area and we selected our arrival times. 

Reply to add: Just realized the OP was talking about the web site, not the app (OP doesn't specify what are the symptoms of the app not working). Mike above gave the info OP needs.

If your check-in opens date is May 3rd, check-in will open tonight at midnight (departure port local time). Our check-in date was May 2nd and it opened last night at midnight (departure port time); earlier in the day the "check-in" button/icon at the bottom of the opening page of the app appeared (had not been there previously) but only gave a "check back close to your cruise" message. Then at 12:04AM, the check-in button allowed us to get into the check-in area and we selected our arrival times. 

3 hours ago, Ocean Boy said:

...... Not to mention plenty of times the website is not even up to date.

Indeed. Example: I was sharing RCI's mobile app online check-in user's guide from the web site (which is two years old) with my DD's and it's still showing vaccination as a step for check-in. How many posts have there been on this board in the last six months or so asking if vaccination proof is still part of check-in based on that document?

Also try cruisetimetables.com

On 4/20/2024 at 8:12 PM, buncosquad said:

We always use private shuttles, versus scheduled/public shuttles where you must be on their schedule and often picking up others.

 

Private shuttles pick us up on our schedule, and we wait for no one. Always point to point. They track our flights and revise accordingly. 

 

We always order airport to port area hotel for a day or two before cruise, hotel to port on embarkation day, then port back to airport on disembarkation.

 

Costs more, sure. However, the stress free travel is priceless.

True on all points for us as well. Costs more but you have dedicated transportation and you're in control.... mostly. Mechanical problems can always occur even with private conveyance. 

On 4/2/2024 at 6:57 AM, crewsweeper said:

Which pier were you at?

It's been nearly three weeks and the OP has not responded to your question but I too would like to know. Melandria's experience was at Langosta and I'm not familiar with Hacienda Tequila in the Puerta Maya or International port areas.

On 4/17/2024 at 12:28 PM, KATHYMAC68 said:

Help me choose between Maya Key and Turquoise Bay!

They both have good reviews Maya comes with lunch and Turquoise is AI.

We have not been to either so the only advice I can provide is this: Maya Key is close to the cruise port and Turquoise Bay is quite a long drive to the northeast (about 10-11 miles as the sea gull flys). If travel time is a concern, then Maya Key would be the choice. I'm sure others who have visited both will have more info for you.

ETA: just saw your other thread on this topic and it appears you chose Maya Key, albeit for other reasons than travel time.

2 hours ago, OCSC Mike said:

 

@joepeka  Business as usual last night. Check-in opened around 12:07am in the app (there always seems to be a short delay past midnight), grabbed the earliest arrival time (10:30 at PC), and went to bed.

Thank you for the follow up Mike! Good to hear that you can still select an arrival time only in the app and do the rest later, at leisure.

11 hours ago, cruiseboy89130 said:

Try 120 to 150 days out!

Could well be. I think I've always heard it's pretty much tied to final payment date for the sailing but perhaps that has changed.

12 minutes ago, sadiwest said:

I want to say we're just prior to the 60 day mark. 

So I would say that you're within final payment date so the TA's likely would have already returned their unsold inventory.

In addition to Mema's explanation above, without know how far out your cruise is, the web site won't show you all the truly available cabins in any category. There will be TA holds which may be returned about 45-60 days out plus, I've never seen the RCI web site show you more than about 10 cabins as available. If it's showing none available, I would be very skeptical at this point. We got an RU offer for all the suite categories but in checking availability on the web site, only one of the five suite categories were showing available but yet we could bid on all five. 

Shows opened yesterday, 64 days out, was able to use both the app and the web site to get reservations that we wanted.

5 minutes ago, mets123 said:

FYI.... Four more states just joined the United States, NJ, NY,NH, and NM. It only took them 4 days to fix it.

Yea, those "New" states... they aren't so new so maybe the AI generated software didn't think it was relevant any longer. 🙂

2 minutes ago, OCSC Mike said:

The April 18 in my example is my next one… so you and me both!

Agree. And since your check-in window is a week from today (or a week from last night at midnight, port time), I would be interested in knowing if the app still allows you to select arrival time without going through the prior traveler info step. Some have reported recently that you cannot do that any longer. 

3 minutes ago, OCSC Mike said:

 

If it doesn't, click on the person icon towards the top right that takes you to the screen with some of your cruise info and where it says "Check-in opens April 18" (or whatever) will change to a check-in button you can click once check-in opens.

True, that screen does show our check-in date accurately, I just hope the option to start check-in actually returns on that date.

I did notice one interesting update on the app after I updated it this morning, the "Check-In" icon at the bottom of the initial page is gone. Previously, it was there but when you tapped it, the next screen said (paraphrasing) "check back closer to your cruise date." I hope it comes back when our check-in window opens.

28 minutes ago, reallyitsmema said:

 

I haven't had issues until today.  App recognizes me with facial recognition but wants password too.  Had to reset the password to get into the app.  Website worked fine.

I too have had no issues all this week, contrary to what others mention above... until today. The web site forced me to change my password this morning ("User name or password not recognized"). I also had to login to the app using the new password. Sure hope that's it. 🤔

4 hours ago, Ocean Boy said:

I have a question for those of you who have booked with TAs before. When check in time comes are you able to do everything yourself or do you need your TA to do it? The reason I ask is because yesterday I got an email from RCI advising to make sure that all the information in my reservation is correct as it will expedite checkin. However, when I pull up the reservation all I can see is my name and a message that the reservation cannot be serviced online and to contact the creator of the reservation.

 

I am not new to cruising but very new to using a TA. Thanks in advance for your replies.

I am going to guess that your check-in window has not opened yet and thus the message you're getting? FWIW, I always use a TA and am currently outside my check-in window and can't do much on my booking except pre-cruise purchases, etc. but I don't get the message you're seeing. 

I'm sure I will be corrected if this comment is inaccurate but last we used it, the shuttle is only day of cruise and only from airport to cruise port. So if you come in the day prior and are at a hotel, that shuttle won't be an option.

11 minutes ago, OCSC Mike said:

You can just grab check-in times using the app and fill out everything else later so you don't actually need anything at 45 days.

There's another thread this morning (below link, perhaps you've seen it) where it's being reported that the skip ahead to do arrival time only in the app no longer works and you have to do all the check-in info prior to arrival time selection. Don't know if that's a glitch because of the issues RCI has had with the web site and app today or if it's a permanent "fix."

26 minutes ago, joepeka said:

We too are a little over two months out and get the "Where's the fun? Try pulling down for all of today's entertainment." Pulling down does nothing. I guess I'm confused by your suggestion to use the planner in the month before sailing. How do you do that?

My apologies, I misunderstood biker19's comment, please ignore. 

26 minutes ago, Biker19 said:

Use the planner instead in the month before the sailing. 

We too are a little over two months out and get the "Where's the fun? Try pulling down for all of today's entertainment." Pulling down does nothing. I guess I'm confused by your suggestion to use the planner in the month before sailing. How do you do that?

14 minutes ago, c-leg5 said:

interesting I didn’t realize you could zoom in like that in real time!
 

They can fit, two at Langosta, two at International, and four at Puerta Maya. Any more will, and have, tendered in the past. THEN you are getting busy!
 

International and Puerta Maya (not sure about Langosta but possibly) have a smaller pier in addition usually used for tender boats and excursions. 

You're correct - Puerta Maya could handle four ships though I've personally never seen more than three. Just for grins, I looked at the Coz port schedule through the end of July and there was only one day with more than five ships in port and that's next week (April 11) when there's six. Most of the time it's 1-5.

On 4/3/2024 at 3:37 PM, motopolitico said:

Great insight!

 

Itinerary 1:

4 ships in Roatan 2 RCI, 2CCL

5 ships in Cozumel 1 RCI, 2 CCL, 1 Norwegian, 1 Disney

2 ships in Costa Maya

 

Itinerary 2:

2 ships in Roatan 1 RCI, 1 Norwegian

4 ships in Cozumel 1 RCI, 1 Norwegian, 1CCL, 1 MSC

2 ships in Costa Maya

2 ships in CocoCay

I know this subject has been covered, probably to the OP's satisfaction, but I want to give him/her a real time example of five ships in port in Cozumel. Here's a link to the Marine Traffic site showing five in Coz: three in the international pier areas (one CCL, one NCL, one RCI) and two at the pier near town center (one NCL, one MSC). I'm guessing the international piers of CCL could handle at least one more.

https://www.marinetraffic.com/en/ais/home/centerx:-86.937/centery:20.501/zoom:13