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annmarz

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Posts posted by annmarz

  1. We did this a few weeks ago.  It was a good tour because the guide was very informative and had a lot of personality.  The steps down to the pool were strenuous.  And so was coming up!  I was ok but my partner who has heart issues would have appreciated a warning.  The guide separated our group for crawling thru the rock tunnel. Again, didn't tell us about it, just decided on his own who was up to it, I guess. He also tried, pretty successfully, to scare people on the tour. 

     

    We were served non-alcoholic fruit punch.

     

     

     

     

  2. We were on the Harmony a couple weeks ago for 7 nights.  We did not do any specialty dining but I think in the future I would.  In the evening the only complimentary dinner venues are the main dining rooms and the buffet. Also the pizza place - which did not appeal to us. (The Solarium Bistro was closed on our cruise).  The food in the Main Dining room ranged from excellent to terrible and everything in between.

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  3.  

    Received this email today:

     

     

     

     

    We are writing to give you some important information about your forthcoming voyage on board Queen Elizabeth.

    Following the evolving and dynamic situation with Coronavirus (COVID-19), we have been taking advice from the U.S. Centers for Disease Control and Prevention (CDC), the World Health Organization (WHO) and Public Health England. We have been focused on mitigating the risks to our guests and crew, and are making appropriate adjustments to our operations to protect all on board our ships.

    As a result of the above, we are very sorry to advise that Queen Elizabeth’s Asia programme that was due to commence in March has been cancelled and will be replaced with an extended season in Australia. The health and safety of our guests and crew is of utmost importance to us and given the uncertainty in the region, we have had to make this difficult decision, which we hope you understand is due to factors beyond our control.

    As Queen Elizabeth will no longer be visiting Asia, your above booking will be cancelled and you will be given a full refund, as well as a future cruise credit worth 25% of your original cruise value. This credit will be automatically applied to your account and you will be able to use this on any Cunard voyage currently on sale, booked before 31 May 2020.
     
    If you have booked flights or any additional packages via a travel agent or third-party tour operator, we advise you to contact them directly. If any arrangements have been booked independently then you should contact your travel insurance provider for details of how to submit a claim.

    If you are unable to recover charges incurred due to this unavoidable and unexpected cancellation, we would encourage you to contact us so that this can be discussed further.

    Queen Elizabeth’s new extended season in Australia will comprise two six-night Tasmania voyages, two 11-night New Zealand voyages and her first ever 27-night full circumnavigation of Australia. Queen Elizabeth will then sail a 25-night Transpacific crossing from Sydney to Vancouver via New Caledonia, Hawaii, Los Angeles and San Francisco. These voyages will be available to book from Thursday, February 20th at 2pm PST/ 5pm EST.

    Cunard will resume Queen Elizabeth’s Asia programme in September this year as already published. If you wish to use your future cruise credit to book any of our holidays, please contact your travel agent, visit us at www.cunard.com or call us on (800) 728-6273. 

    Once again, please accept our apologies and we do hope to see you on board very soon.

    Yours sincerely,
     
    simonpa.jpg
    Simon Palethorpe
    President, Cunard
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