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gaeltrav

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Posts posted by gaeltrav

  1. We did a cruise in April2023 on AZ  Quest  Signing out was a nightmare and the instructions in the cabin were incorrect and still involved the old R CCL system . I purchased 60 minutes for $19.95. The first time I tried to logout we had to call reception and they said they refunded me 10 minutes. The second time I actually had to walk down to reception as the previous instructions did not work so they told me they refunded 40 minutes. I then decided to save those minutes to check in to Air Canada for our flight home but when I signed in it said I only had 4 minutes left and as the website was in Japanese it ran out before I could do anything!! Luckily we were in port most days and Japan has excellent wifi in ports so we followed the crew and managed. I think it is absolutely ridiculous to charge for internet in 2023. There should be a minimum of one sign in per cabin

  2. I also feel Viking Ocean are not transparent. We booked our first V O cruise in 2017 and paid in full a year ahead. About 6 months before our trip it was advertised at a deep discount with free air. Our TA called immediately to get the new offer to find we would have to cancel and rebook with a $6000 penalty!. Recently we put a deposit on an Antarctic cruise which had to be paid in full within a week. When they sent a medical form which needed to be completed by a physician it was obvious my husband would not qualify so we tried to cancel immediately. Luckily we had only paid them  $1000 as that was the last we saw of that and could not even transfer the deposit to a different cruise. We normally cruise with Oceania and always get the latest offer available if it is to our benefit.

  3. Don’t forget both Dun Leary and adjacent Blackrock have great pubs and restaurants so there is no need to go back into the city centre at night for a drink. IMHO Temple bar is highly overrated and over run with stag and doe groups from UK especially at weekends. The DART is also a very easy way into Dublin and is not affected by traffic

  4. Just got off Nautica Capetown to Mumbai last week and found no problems wth the food quality and quantity. It was very similar to pre Covid food. We had the occasional miss but nearly all meals were excellent. the choices were the same and the menus changed about every 2 weeks .Again the fruit in the Terrace for breakfast was great. We have been sailing with Oceania since 2004 and have no concerns about a decline in food quality. As well there were two Market dinners with fresh ingredients bought on shore that day

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  5. We booked times shortly after our dining bookings opened. We were successful with Manfredi’s but Chefs table was unavailable. Our TA received a confirmation but now when I check our MVJ it tells me no reservations are available for tables for 2. We are happy to share but as we are travelling on our own do not have any other booking numbers and unlike Oceania there is no option offered to share. I find this very frustrating and do not have the time to phone Viking and spend time on hold. 

  6. We were on the TA on the Splendor in November We had an excellent cruise but there were definite supply chain issues Within the first week they ran out of Stella Artois,diet ginger ale and Splenda. as well there was a real shortage of fresh berries after the first few days no raspberries ,blueberries or blackberries just a lot of canned peaches and pears. None of these were a game changer but a bit of a disappointment 

  7. When we were on Regatta a few years ago they also offered turkey and pumpkin pie for Canadian Thanksgiving which is next weekend.Whenwe we’re on Rivera last year for American Thanksgiving there was turkey in all venues and the following day they started with Christmas decorating!

  8. PreCovid we did a tour with Spain Day tours .They picked us up at the ship when we disembarked and did a personalized tour for 4 people in a taxi.The driver spoke excellent English and took us all over the city as well as up to Monserrat and dropped us off at our hotel at the end of the day. They also brought us to the airport 3 days later. Their rates were very competitive and they answer emails very promptly

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