Haven Suite Amenities

Since I was having problems finding the current list of amenities provided, and my PCC has decided to just not bother responding back to me any longer, I was happy to receive this email today from the Concierge desk. I figured I'd post it to the forum in case anyone else has been looking for the same information.

The hard decision is the liquor. Since we have the UBP, I'm thinking I'll bring the bottles home but that might be a challenge since we have to fly and glass bottles of liquor in luggage don't necessary go well together.

-Keith

Good Afternoon [REDACTED]

Below are some of the complimentary amenities that will be made available to you, our valued Haven & Suites guests. We have several options and it would be my pleasure to assist you with pre arranging everything for your upcoming sailing onboard the Norwegian Escape on August 20th, 2016. Please select your preferences from the menu below.

In addition to the luxurious feather pillows in your suite, you can also select from the following pillow options:

Pillow Options

Overfilled Firm - firm but not too hard

Climarelle - body temperature regulating

Ultra Foam - deluxe memory

Reading Wedge

Hypo-Allergenic

Coffee

Regular

Decaffeinated

Tea

Chamomile

Green

Black

Lemon

Water

Still

Sparkling

Extra Towels

Washcloths

Hand

Bath

Please choose 3 bottles from the list below.

Liquor *Please see note below

Beefeater Gin

Grant’s Blended Scotch Whiskey

Smirnoff Vodka

Jim Beam Bourbon

Seagram’s 7 Crown

Bacardi Superior Rum

Cazadores Blanco Tequila

Dry White Vermouth

Sweet Red Vermouth

Harvey’s Bristol Cream Sherry

Sandeman Reserve Port

Jameson Irish Whiskey

Kahlua

North & South by Norwegian, Sauvignon Blanc, California

North & South by Norwegian, Red Blend, California

Sodas

Pepsi

Diet Pepsi

Sierra Mist Soda

Orange Soda

Tonic Water

Ginger Ale

Club Soda

*For all sailings departing from Texas, your liquor will be delivered the day after embarkation due to the Texas Liquor Law.

Also, please advise me of any additional interest in our Mandara Spa Services, Art Gallery, or Specialty Dining. It would be my pleasure to make these arrangements for your upcoming sailing. Please advise me of your estimated time of arrival to the port on the day of embarkation so that I may advise the shipboard team. If you have any questions or requests please feel free to contact us at......

So I take it that this is for all Haven guests? Or just specific suites?

So I take it that this is for all Haven guests? Or just specific suites?

I don't know the answer unfortunately but my understanding is that all of the information *except* for the liquor applies to all "Haven Suites". I think only Owner's Suites get the 3 bottles of liquor, and the Garden Villas get 6 bottles and not 3, but don't hold me to that. If I remember correctly, the gem class ships have suites which aren't "Haven", so these wouldn't apply to those suites. (Unless things have changed since I was on the Gem)

-Keith

Thanks for the info. Looking forward to our first time in the Haven area so always good to know little bit more about what to expect.

Thanks for the info. Looking forward to our first time in the Haven area so always good to know little bit more about what to expect.

Liquor and soda are for Owners Suites. You're going to love your time in the Haven. Your butler will deliver afternoon snacks so be sure to let him know what you like. Have fun[emoji41]

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The hard decision is the liquor. Since we have the UBP, I'm thinking I'll bring the bottles home but that might be a challenge since we have to fly and glass bottles of liquor in luggage don't necessary go well together.

 

-Keith

 

 

 

We brought two bottles of wine back from our POA Cruise (two planes!) one was covered by two neoprene water bottle holders (one over the bottom and one over the top) in a ziplock bag and the other wrapped in a hand towel :eek: in a zip lock bag. Both were packed between soft clothes and made it home in one piece. I've done similar from NYC to Boston with a bottle of vodka as well. A neoprene wine tote might do the trick too.

Alternately, the Rum Runner plastic flasks people use to smuggle liquor onboard work really well to take liquor home! I've used them to bring home a partial bottle from an in room bar set up on a couple of cruises.

We are booked into a haven for a cruise next year so I appreciate this info. It seems similar to the perks we received for our suite last year.

However I am curious about a couple of things. I feel like we didn't really take advantage of our Butler and what could be offered to us last year. Is it true that we can ask for snacks such as gummy bears, or pitchers of sweet tea? I have heard such things but don't know anyone who has asked for such specifics.

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Is it true that we can ask for snacks such as gummy bears, or pitchers of sweet tea? I have heard such things but don't know anyone who has asked for such specifics.

Of course, you can. Requests like that are simple.

Fruits, finger-foods, candy, cookies, caviar, banana bread, mini-sandwiches,.....the list goes on. Just ask. :)

You'll probably get a sample of different things to try even if you don't ask. Try them and if you want more of something (or something else), just speak up.

We brought two bottles of wine back from our POA Cruise (two planes!) one was covered by two neoprene water bottle holders (one over the bottom and one over the top) in a ziplock bag and the other wrapped in a hand towel :eek: in a zip lock bag. Both were packed between soft clothes and made it home in one piece. I've done similar from NYC to Boston with a bottle of vodka as well. A neoprene wine tote might do the trick too.

 

Alternately, the Rum Runner plastic flasks people use to smuggle liquor onboard work really well to take liquor home! I've used them to bring home a partial bottle from an in room bar set up on a couple of cruises.

Good to know! We actually brought back two bottles of champagne which were given to us last year on the Getaway after I proposed to Samantha on the ship. I figured we'd bring them home and save them, and pop them open once we get married to celebrate. When I opened my luggage, my clothing was soaking wet.. but it didn't smell like anything, so I don't know if somehow the suitcase got drenched in rain or what.. the champagne bottles still looked full so I'm hoping it was a wet bathing suit or something.

Good to know! We actually brought back two bottles of champagne which were given to us last year on the Getaway after I proposed to Samantha on the ship. I figured we'd bring them home and save them, and pop them open once we get married to celebrate. When I opened my luggage, my clothing was soaking wet.. but it didn't smell like anything, so I don't know if somehow the suitcase got drenched in rain or what.. the champagne bottles still looked full so I'm hoping it was a wet bathing suit or something.

Congratulations!! Cheers! to hoping it was something else besides the champagne!!

I have requested one of these on all of my 12+ cruises, and have never seen one! The Butler and room steward seem perplexed as well when I asked about them. Is there really such a thing? Other pillow requests were never fulfilled either, but the butler or steward was able to get extras the first or second day.

If I remember correctly, the gem class ships have suites which aren't "Haven", so these wouldn't apply to those suites. (Unless things have changed since I was on the Gem)

All the amenities quoted do apply to Jewel class non-Haven suites, except the alcohol bar set up. Just off the Gem week or so ago (non-Haven Aft Penthouse.)

Also, for those interested, Jewel-class non-Haven suite guests are also invited to Moderno breakfast/Cagney's lunch, and to the Haven VIP cocktail party (and of course, have the same butler/Concierge service as Haven guests.)

I have requested one of these on all of my 12+ cruises, and have never seen one! The Butler and room steward seem perplexed as well when I asked about them. Is there really such a thing? Other pillow requests were never fulfilled either, but the butler or steward was able to get extras the first or second day.

My daughter got one last summer. We had to ask the butler for it. We had put in our "pillow request"as we do each time, but didn't have it in the cabin.

We have never had our pillow options fulfilled when requested pre cruise.