Jump to content
Cruise Critic Community

Name Keeps Changing

lineman

By lineman,
in Royal Caribbean International

Recommended Posts

lineman

lineman

Posted
Posted

I am a Crown and Anchor Diamond member. Since Aug. my last name keeps getting changed in Crown & Anchors database. They keep changing it back to my proper last name & the next day Royals computer system changes it to the wrong name. Each time this happen I am unable to access my account. Anything that I receive in the mail has the wrong name on it also. I have spoken to about 20 different people at Crown & Anchor & RCCI corp. custmer sevice about this proublem and they have no answers so far. I do have a supervisor at C&A working on it & she has called me with updates but no fixes. Is anyone else having a similar problem and if so, how did it get resolved?

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

Go to topic listing
  • Forum Jump
    • Categories
      • Welcome to Cruise Critic
      • Hurricane Zone 2024
      • Cruise Insurance Q&A w/ Steve Dasseos of Tripinsurancestore.com June 2024
      • New Cruisers
      • Cruise Lines “A – O”
      • Cruise Lines “P – Z”
      • River Cruising
      • ROLL CALLS
      • Cruise Critic News & Features
      • Digital Photography & Cruise Technology
      • Special Interest Cruising
      • Cruise Discussion Topics
      • UK Cruising
      • Australia & New Zealand Cruisers
      • Canadian Cruisers
      • North American Homeports
      • Ports of Call
      • Cruise Conversations
×
×
  • Create New...