Jaffa Posted January 21, 2010 #1 Share Posted January 21, 2010 This is a great Silversea success story! I wonder how the TA will say thanks to the clients? THEY SAY WIVES MAKE THE HOLIDAY DECISIONS in a household, but don’t overlook the next best thing – the husband’s personal assistant. Conrad, the expedition leader aboard Prince Albert II, told CW how he recently phoned an American couple to convince them to choose a Silversea Expeditions cruise, as suggested by the man’s PA. The couple decided on an Antarctic product and loved it so much that they booked another US$850,000 worth of Silversea cruises. In line with company policy when guests book future cruises onboard, Silversea advised the couple’s travel agent back in the US. The surprised agent reaped a cool US$100,000 commission. Not too bad a pay-day for having simply answered the phone! Link to comment Share on other sites More sharing options...
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