Cancellation Policy

[Knatz]

Has RCL changed their cancellation policy prior to final payment. It was always my understanding that if you cancelled prior to final payment there was no penalty. In checking my reservation, it says if I cancel my reservation before 11/27/2010 ( for a 2/5/2011 cruise ) the penalty is $250 per person.

[MarlboroBell]

We booked onboard this week and our documents were clear that there was no penalty for cancellation before final payment.

[Knatz]

I just found some other posts from the past few days that raised the same question. The error is on the website, my documents are fine. I caught this while making another reservation which I quickly cancelled.

[beachnative]

I just copied this from "Frequently Asked Questions" on the Royal Caribbean website:

 

 

 

After You Purchase

 

 

Q: If I have to cancel my cruise, will I get a refund?

 

A: You will get a full refund if you notify us in writing 70 days prior to your sailing date (60 days for 3 & 4-night cruises or 90 days for holiday sailings). Consult the chart below to determine the cancellation charges applicable later.

 

Note: No refunds will be made if you do not show up for your cruise or if you interrupt or cancel your vacation once it has begun.

 

When calculating the days prior to sailing, the day of sailing should not be considered as one of the days. The day of sailing is considered the first day of the cruise, therefore, the penalty period will commence one day prior to the day of sailing.

 

This cancellation policy applies when reserving with our US Office only. Guests should contact their local Royal Caribbean International Office or Travel Agent for full details of applicable cancellation policies.

 

Cruise Length

 

Days to Departure

 

Charges Per Person

 

1 - 5 Nights

60+ No charges

59-30 Deposit amount

29-8 50% of total price (taxes & fees excluded)*

7 or less No refund except for taxes and fees

 

6 - 9 Nights

70+ No charges

69-30 Deposit amount

29-8 50% of total price (taxes & fees excluded)*

7 or less No refund except for taxes and fees

 

10+ Nights

70+ No charges

69-30 Deposit amount

29-15 50% of total price (taxes & fees excluded)*

14 or less No refund except for taxes and fees

 

Holiday Sailings:

6-8 nights

90+ No charges

89-30 Deposit Amount

29-8 50% of total price (taxes and fees excluded)**

7 or less No refund except for taxes and fees

 

9+ nights

90+ No charges

89-30 Deposit Amount

29-15 50% of total price (taxes and fees excluded)**

14 or less No refund except for taxes and fees

[Sue L]

they have a wording error, don't worry you can cancel up to final payment without penalty if you booked in the US

[flagger]

IF you booked through a TA, just note there are MANY TA's that charge a cancellation charge above and beyond what the cruise line charges.