BA Strikes/ Ash clouds

[LN50]

Has anyone been affected by the Ash cloud on Seabourn arranged flights? just wondered what they would do.

 

We are waiting to hear what will happen about the BA flights they are having sevaral days of strike action which will affect Heathrow, just as we are flying out and returning, currently waiting to hear from Seabourn.

 

Has anyone had similar experiences? what do Seabourn do?

 

I was impressed that my TA was on the phone before 11am the day after the strikes were reported in the media. I am hoping it will be ok do not want to be stuck at airport. :eek:

[lifelover]

When we were onboard for the April crossing, guests who had arranged flights through Seabourn were told that they would have four days in a local hotel whould their flights be cancelled because of the vocanic ash. Very nice of Seabourn.

Our flight on British Air was cancelled due to engine problems (after four hours on the tarmac) and BA bussed us to the Lisbon Marriot, provided dinner and breakfast and a free international phone call. BA sent us a message via our room television that they had provided a next day flight and gave us the time. We found BA to be very helpful.

 

Ginger

[shedridt]

And STILL Seabourn contacted our TA to try to help if we were stranded. I call that real service!!!

 

As we made our own arrangements our TA couldn't tell Seabourn about our status - & we'd never ever have thought to ask Seabourn for help - so this outreach confirmed in our minds that Seabourn is very very VERY good. We'll stick with them in the future.

[LN50]

And STILL Seabourn contacted our TA to try to help if we were stranded. I call that real service!!!

 

As we made our own arrangements our TA couldn't tell Seabourn about our status - & we'd never ever have thought to ask Seabourn for help - so this outreach confirmed in our minds that Seabourn is very very VERY good. We'll stick with them in the future.

 

 

Thank you It is good to know that we will be looked after. TA called again yesterday to let us know that Seabourn have alternative flights on hold in case BA do not fly.

 

I am so pleased with their service. Lets hope we make it :)