sunbather11 Posted June 8, 2010 #1 Share Posted June 8, 2010 I think i will stick to land after paying a fortune to go on this ship. I wish i had booked to go to sharm i e'mailed thomson last tuesday about my concerns and heard nothing back i think there customer service is crap next year i will book thomas cook. Link to comment Share on other sites More sharing options...
its,only,me Posted June 8, 2010 #2 Share Posted June 8, 2010 I think i will stick to land after paying a fortune to go on this ship. I wish i had booked to go to sharm i e'mailed thomson last tuesday about my concerns and heard nothing back i think there customer service is crap next year i will book thomas cook. That really is a shame :o as there is great cruises out there , very bad of thomson ,, to let all these people down :mad: mrs.c Link to comment Share on other sites More sharing options...
sobral Posted June 8, 2010 #3 Share Posted June 8, 2010 Stick with it and keep on bothering them- its disgraceful the way they have behaved with the Dream! Link to comment Share on other sites More sharing options...
sunbather11 Posted June 8, 2010 Author #4 Share Posted June 8, 2010 Stick with it and keep on bothering them- its disgraceful the way they have behaved with the Dream! If the ta had given me the chance i would have jumped ship to the celebration. Link to comment Share on other sites More sharing options...
sobral Posted June 8, 2010 #5 Share Posted June 8, 2010 If the ta had given me the chance i would have jumped ship to the celebration. I know what you mean- been on other Thomson ships and cant fault them- booked on Dream and hoping they will get it sorted! Link to comment Share on other sites More sharing options...
triplec Posted June 9, 2010 #6 Share Posted June 9, 2010 Hi there, we have decided to "jump ship" and have booked to go on a beach holiday instead of going on the Dream in September. We have been on 10+ Thomson cruises and think we will try another cruise line next year. Link to comment Share on other sites More sharing options...
Cymro1953 Posted June 9, 2010 #7 Share Posted June 9, 2010 HI Sunbather, We were on the Dream the 1st full weeks cruise. Conditions were not as bad as the few weeks after we were on there. But we have already booked 2 more cruises after that one. One with Thomson's on the Spirit and one with another cruise line. Don't let one bad experience on 1 ship colour your view of all ships any more than one bad hotel would stop you going on another hotel holiday abroad. Berwyn Link to comment Share on other sites More sharing options...
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