Problem with RCCL website?

[emilygrace]

Is it just me, or is something going on? I tried to "view my cart" for shore excursions (I was going to print it out, since I'm through purchasing), and I just keep getting a message saying they are trying to retrieve my info. So then I went to boarding documents to try to look at those and I got a red message about being unable to find the info. Now, I've printed these out already, but I was just checking out of curiosity.

 

It's probably too soon to panic, but I was just wondering if anyone else was having trouble accessing info.

 

Thanks!

 

Carol

 

 

Until the Jewel of the Seas

 

[KarenG]

I am trying to purchase excursions and it tells me the same thing. I'm in charge of purchasing excursions for the whole family (21 of us), and I can't do a thing!!! I'm starting to panic, 'cause we leave in a month, and nothing is scheduled!!!

 

Till we cruise Navigator

[AdrieneAGD]

I think they're working on the website. I got a similar message a couple of days ago. Don't panic.

 

Sovereign of the Seas, 2/27/2003

 

Celebrating my husband's 30th birthday on the Mariner of the Seas, 9/5/2004

 

 'til the Mariner!!

 

[DogLover]

Hi there!

 

I tried to book excurions online for our July 4th Explorer cruise and had problems. I called RCCL ... first they told me it was my computer, but after trying themselves, was told they are experiencing website difficulties (now there's a revelation! lol) They told me I could fax in a shore excursion purchase request and would be sent a confirmation email when processed. This was yesterday, no word as of yet.

 

Good luck!!!