Denny01 Posted April 14, 2011 #1 Share Posted April 14, 2011 After seeing a post with a Celebrity phone number for assistance, I thought it might be nice to share the number I have and ask others to also share. So here are the numbers I know about: There are three numbers to reach Celebrity Travel Agents: 800-647-2251 888-305-9153 888-859-7692 New Reservations ext 3 Existing Reservations ext 4 M-F 8am-Midnight Weekend 10am-8pm Captains Club 800-660-0654 M-F 9am-11pm Weekend 10am-8pm 800-242-6374 Ordering Gifts ext 1 Dining Room Questions ext 2 800-722-5941 Shore Excursions ext 1 Specialty Restaurants ext 2 Drink Packages ext 2 General Website ext 3 Assist Existing Reserve ext 4 Order Brochures 800-235-3274 Choice Air 800-533-7803 New ext 1 Existing ext 2 Shore-to-Ship Calls 877-266-1020 Access Dept - Special Needs 866-592-7225 Special Needs - Private Co 800-513-4515 Care Vacation - Private Co provides oxy and other med/special needs 877-478-7827 Group Bookings (8+ SRs) 888-727-4907 OnLine Check-In 877-200-2897 800-256-6649 Day of Cruise Travel Assist ext 1 Lost Luggage ext 2 Lost and Found ext 2 Corporate 800-256-6649 Please add your POC info or let me know if there are errors here. Den Link to comment Share on other sites More sharing options...
dzcruisers Posted April 15, 2011 #2 Share Posted April 15, 2011 (edited) Thanks, Denny. Just printed that. Click on the 1 and you will have a single copy to print. Edited April 15, 2011 by dzcruisers Link to comment Share on other sites More sharing options...
Denny01 Posted April 15, 2011 Author #3 Share Posted April 15, 2011 Wow, didn't known about selecting the post number to get a single post. Neat. Den Link to comment Share on other sites More sharing options...
lrn376 Posted April 15, 2011 #4 Share Posted April 15, 2011 Denny01, Many thanks for the phone listing. Link to comment Share on other sites More sharing options...
lrn376 Posted April 15, 2011 #5 Share Posted April 15, 2011 dzcruisers, thanks for the "tip" on getting a single copy. Very cool. Link to comment Share on other sites More sharing options...
HUNKY Posted April 15, 2011 #6 Share Posted April 15, 2011 Captains Club 800-660-0654 This is WRONG! The correct number is 800-760-0654 Link to comment Share on other sites More sharing options...
Denny01 Posted April 15, 2011 Author #7 Share Posted April 15, 2011 (edited) Captains Club800-660-0654 This is WRONG! The correct number is 800-760-0654 Oops, Dislexia setting in again! Yours is the right number. And I looked at those numbers over and over, and typed it into a documnet and pasted it in to not make errors. thanks for the fix - No need to yell. Den Edited April 15, 2011 by Denny01 Link to comment Share on other sites More sharing options...
Denny01 Posted April 15, 2011 Author #8 Share Posted April 15, 2011 here is the listed properly updated. thanks again Hunky: There are three numbers to reach Celebrity Travel Agents: 800-647-2251 888-305-9153 888-859-7692 New Reservations ext 3 Existing Reservations ext 4 M-F 8am-Midnight Weekend 10am-8pm Captains Club 800-760-0654 M-F 9am-11pm Weekend 10am-8pm 800-242-6374 Ordering Gifts ext 1 Dining Room Questions ext 2 800-722-5941 Shore Excursions ext 1 Specialty Restaurants ext 2 Drink Packages ext 2 General Website ext 3 Assist Existing Reserve ext 4 Order Brochures 800-235-3274 Choice Air 800-533-7803 New ext 1 Existing ext 2 Shore-to-Ship Calls 877-266-1020 Access Dept - Special Needs 866-592-7225 Special Needs - Private Co 800-513-4515 Care Vacation - Private Co provides oxy and other med/special needs 877-478-7827 Group Bookings (8+ SRs) 888-727-4907 OnLine Check-In 877-200-2897 800-256-6649 Day of Cruise Travel Assist ext 1 Lost Luggage ext 2 Lost and Found ext 2 Corporate 800-256-6649 Please add your POC info or let me know if there are errors here. Den Link to comment Share on other sites More sharing options...
PartyAllDaTyme Posted April 15, 2011 #9 Share Posted April 15, 2011 (edited) Oops, Dislexia setting in again! Yours is the right number. And I looked at those numbers over and over, and typed it into a documnet and pasted it in to not make errors. Thanks for posting the list! FYI, and you might already be aware of this, dyslexia is the condition where an affected individual transposes numbers and letters, so it would have been dyslexic if you had typed 670 instead of 760. DW has it. The real reason I mention this is so I can tell one of my favorite jokes-- Did you hear about the dyslexic agnostic insomniac? He lies awake in bed all night, wondering if there really is a Dog. :D:D:D Edited April 15, 2011 by PartyAllDaTyme Thanks for posting the list! Link to comment Share on other sites More sharing options...
dmk Posted April 15, 2011 #10 Share Posted April 15, 2011 Thanks Den:) Would you have the number of the Resolutions Department? Link to comment Share on other sites More sharing options...
Denny01 Posted April 15, 2011 Author #11 Share Posted April 15, 2011 Thanks Den:) Would you have the number of the Resolutions Department? realize you aren't listing what issue you have, but here are a few resolutions numbers, but they have to do with buying stuff: We partner with many fine vendors in order to bring you the best vacation experience possible. In order to provide specialized support, specific to your purchase, please locate the corresponding vendor information below. They will be happy to assist you with your questions or concerns and are typically able to respond with a resolution within 5 – 7 business days. a) For all inquires regarding artwork purchased onboard, please contact: Park West Gallery 29469 Northwestern Hwy. Southfield, Michigan 48034 (800) 521-9654 website: Park West Gallery b) For all inquiries regarding purchases made in the gift shops onboard all Celebrity ships except Celebrity Solstice, please contact: Starboard Cruise Services, Inc. 8034 NW 14th St. Miami, FL 33126 (800) 540-4785 website: Starboard Cruise Services For all inquiries regarding purchases made in the gift shops onboard Celebrity Solstice, please contact: Harding Brothers USA 110 East Broward Blvd, Suite 1707 Fort Lauderdale, FL 33301 (954) 315-3807 Office (877) 930-0006 Toll Free c) For all inquires regarding salon or spa service purchase, please contact: Steiner Beauty Products, Inc. 5350 NW 35th Terrace Suite 100 Fort Lauderdale, FL 33309 (800) 423-5293 d) For all inquires regarding onboard photos, Cruise in Review videos, or copyright photo releases please contact: Image Photo 2085 NW 87th Ave. Suite A Miami, FL 33126 (800) 772-3470 website: The Image Group For all inquiries regarding purchases made in a port of call at one of the stores recommended by Celebrity Cruises, please contact: Onboard Media 1691 Michigan Ave. Suite 600 Miami Beach, FL 33139 (305) 673-0400 website: Onboard Media Don't have one for Resolutions with Celebrity itself. Might be smart to start with the Corporate Number which I think is good for post-cruise issues. Den Link to comment Share on other sites More sharing options...
Denny01 Posted April 15, 2011 Author #12 Share Posted April 15, 2011 Thanks for posting the list! FYI, and you might already be aware of this, dyslexia is the condition where an affected individual transposes numbers and letters, so it would have been dyslexic if you had typed 670 instead of 760. DW has it. The real reason I mention this is so I can tell one of my favorite jokes-- Did you hear about the dyslexic agnostic insomniac? He lies awake in bed all night, wondering if there really is a Dog. :D:D:D that's funny! I blame everything on being Dyslexic (spelled it right this time?), and you're right, I'd switch the numbers....so now I'll blame my fatfingers and not really looking at what I typed!! Den Link to comment Share on other sites More sharing options...
dzcruisers Posted April 15, 2011 #13 Share Posted April 15, 2011 Thanks Den:) Would you have the number of the Resolutions Department? Not Den, but when I had to call them recently I called the Captain's club and asked for resolutions. Link to comment Share on other sites More sharing options...
kat228 Posted April 15, 2011 #14 Share Posted April 15, 2011 Which number can I leave with my folks in case they need to reach us onboard for an emergency? Link to comment Share on other sites More sharing options...
Denny01 Posted April 15, 2011 Author #15 Share Posted April 15, 2011 Which number can I leave with my folks in case they need to reach us onboard for an emergency? The shore-to-ship number listed below. It's not cheap, I think $10/min or so, so yup, good for emergencies. Den Link to comment Share on other sites More sharing options...
Wylie Coyote Posted April 15, 2011 #16 Share Posted April 15, 2011 The Forum managers should make this info a sticky Link to comment Share on other sites More sharing options...
dmk Posted April 16, 2011 #17 Share Posted April 16, 2011 Not Den, but when I had to call them recently I called the Captain's club and asked for resolutions. Same with me:). That's why I was wondering if Den knew the direct number. Link to comment Share on other sites More sharing options...
HUNKY Posted April 16, 2011 #18 Share Posted April 16, 2011 OP, sorry, didn't mean to yell! Just wanted to be sure someone didn't write down the wrong number and be surprised later. Link to comment Share on other sites More sharing options...
kat228 Posted April 16, 2011 #19 Share Posted April 16, 2011 The shore-to-ship number listed below. It's not cheap, I think $10/min or so, so yup, good for emergencies. Den Thanks...I read it initially as "ship to shore" which looking back doesn't really make a whole lot of sense!! Link to comment Share on other sites More sharing options...
$hip$hape Posted January 7, 2019 #20 Share Posted January 7, 2019 (edited) On 4/15/2011 at 6:17 PM, Wylie Coyote said: The Forum managers should make this info a sticky Celebrity Phone Numbers Now, in 2019, Is there an update to this thread? Edited January 7, 2019 by $hip$hape Link to comment Share on other sites More sharing options...
$hip$hape Posted January 17, 2019 #21 Share Posted January 17, 2019 (edited) On 1/7/2019 at 12:37 PM, $hip$hape said: Celebrity Phone Numbers Now, in 2019, Is there an update to this thread? I found a number that family can call Celebrity Ships , in case of emergency 877-266-1020 (?) Just wonder if it works. Edited January 17, 2019 by $hip$hape Link to comment Share on other sites More sharing options...
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