sunny seas Posted July 22, 2011 #1 Share Posted July 22, 2011 Just 4 days before we knew that Gills cruises were in trouble I paid my final balance for a Celebrity fly cruise. I received an automated email from Celebrity assuring me that the cruise will be safe and they would be in touch later as they were dealing with cruises in month order. I am concerned about the issue of the flights, not sure if they will be honoured as well by Celebrity. When I paid the balance the adviser at Gills provided flight times and airline information so I would hope they are booked for us. Interestingly on my bank statement the payment is stated as paid to Celebrity not Gills as it was in the past. I would be grateful for any info while I wait for Clebrity Cruises to get back to me. Sunny seas Link to comment Share on other sites More sharing options...
Goldryder Posted July 22, 2011 #2 Share Posted July 22, 2011 General rule of thumb if you have booked a fly cruise package with a cruise line (ie the cruise line are providing the air segment), it is the cruise line that organises your flights and not the TA. The TA is only involved in flight bookings if the flights are independent of the cruise, ie booked as a seperate entity from the cruise. So your flights should be fine if you booked Celebrity cruise air as a part of the overall holiday package. Link to comment Share on other sites More sharing options...
Rare insidecabin Posted July 22, 2011 #3 Share Posted July 22, 2011 If your flights were Gills then that should be covered under their ATOL licence Should say on the invoice. Link to comment Share on other sites More sharing options...
sunny seas Posted July 22, 2011 Author #4 Share Posted July 22, 2011 Thank you very much for the replies, as you said Goldryder it was booked as a fly/cruise package not seperately so should be ok. Gills were ATOL covered but would not want to claim money back and then have to book flights. The holiday is not segmented cost wise with cruise and flights so hopefully all will be well. I will post when Celebrity cruises get back in touch Cheers Sunnyseas Link to comment Share on other sites More sharing options...
sunny seas Posted July 25, 2011 Author #5 Share Posted July 25, 2011 Had an email from Gills Ctuises stating they are now WeCruises part of a big organisation of 'We' and P&P assc. Visited Gills web site - looks the same except for the name. How confident would any one be to book with them I wonder. They are not dealing with cruises booked previously with Gills and have handed those over to the cruise lines Sunny seas Link to comment Share on other sites More sharing options...
Rare insidecabin Posted July 25, 2011 #6 Share Posted July 25, 2011 They(P&P) bought the database Link to comment Share on other sites More sharing options...
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