birdy Posted November 14, 2011 #1 Share Posted November 14, 2011 Has this ever happened to anyone? I booked a cabanna for Half Moon Cay, then Carnival changed from HMC to Freeport. My credit card was charged and I have tried calling Carnival 3 times to get my money back to no avail. Link to comment Share on other sites More sharing options...
anboricua76 Posted November 14, 2011 #2 Share Posted November 14, 2011 I don't know if things have changed, but 3 years ago that happened to us. The amount showed up as an on board credit on my ship account. Hope this helped. Link to comment Share on other sites More sharing options...
nybumpkin Posted November 15, 2011 #3 Share Posted November 15, 2011 I've had a Carnival excursion canceled (Jamaica, not HMC) and it showed up on the cruise as onboard credit. Link to comment Share on other sites More sharing options...
moesyk4 Posted November 15, 2011 #4 Share Posted November 15, 2011 I'm sure you will get it back, just offering my sympathies for losing HMC, especially to Freeport! Link to comment Share on other sites More sharing options...
girlscruise2011 Posted November 15, 2011 #5 Share Posted November 15, 2011 Has this ever happened to anyone? I booked a cabanna for Half Moon Cay, then Carnival changed from HMC to Freeport. My credit card was charged and I have tried calling Carnival 3 times to get my money back to no avail. When are you sailing? Why did they cancel? I am going to HMC in May and booked this itinerary for HMC and have already booked my cabana. If Carnival changed my itinerary I would be one very upset person :mad:. Good luck with your new itinerary. I hope you enjoy it. Link to comment Share on other sites More sharing options...
birdy Posted November 15, 2011 Author #6 Share Posted November 15, 2011 We are sailing 2/18/12. We booked in March of 2011 (especially for HMC) and in April I booked the cabanna. In May they changed the port (bummer but Freeport is better than NY in Feb) I've tried calling Carnival 3 times to get the money back. No one at Carnival has suggested an obc (which I would be happy with). They just tell me it will be 3-5 days. Link to comment Share on other sites More sharing options...
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