PH8 Posted March 6, 2013 Author #1526 Share Posted March 6, 2013 Will Israel be back on the Grandeur after 4-21? It's uncertain right now of his exact dates.....just heard from him......when I hear more,I'll update the list.. Link to comment Share on other sites More sharing options...
PH8 Posted March 6, 2013 Author #1527 Share Posted March 6, 2013 AD Adventure -(Concierge)Silvia Abreu De Gasperi till mid March(Sucel Nickings) AL Allure --(Concierge)- Rahim Fraoui (till 03/31/13) and Dexter Fraser (as of 02/17/13) (Fernando Ugalde Nadal on vacation as of 02/17/13) (Diamond)"Ana" Anayansy Jimenez as of 02/17/13 BR Brilliance -(Concierge)Betsy Medrano till August 2013 (Anis Tebbeb/Carlos Guiza Grandas) (Diamond) (coming May 2013) EN Enchantment -(Concierge)Iryna Tsybulnykova as of 02/16/13(Reyno Varkevisser on vacation 02/16/13 till 04/01/13) (Diamond) Jasmin Villajuan EX Explorer- (Concierge) Mario Reyes as of 01/13/13 FR Freedom (Concierge)- Bertrand Almeida (02/10/13 till April) (Willie Salaya) (Diamond)- Mangesh Jambhulkar till 06/2013 GR Grandeur-(Concierge)- Israel Sanchez (Ruth Romo) (Diamond)Efren Aguirre ID Independence (Concierge)Ryno Strapp till 03/30/13 (Raj Bhugwath) (Diamond) -Columella Arandia as of 06/30/12 JW Jewel -(Concierge) Diego Tripaldi till April 2013(exact date TBD) LG Legend -(Concierge)Rahul Barua (as 02/06/13) (Diamond)-Andrew Finegold(as of 02/06/13) LB Liberty- (Concierge)-Carlos Ortiz(until May 2013) (Diamond)-Denzil Fernandes(Oana Popa on vacation 01/14/13-03/13/13) MJ Majesty - none MA Mariner -(Concierge)-Sebastin Henter as of 03/03/13 ( Luca Iorio) (Diamond)- Martina Leggitimo 02/10/13 till 04/13/13(Erik Lafitte) MN Monarch - none NV Navigator – (Concierge) Mahmoud Messaoudi(Ricardo Mock on vacation as of 02/09/13) OA Oasis (Concierge) Allan Fajardo and Charmaine Fernandes(till April 2013)- (Francis Calimag) (Diamond) Carolina Cullbera till Feb or March 2013 RD Radiance -(Concierge)Juan Diego Miranda-Allen(Gazetty James on vacation 03/05/13-05/17/13) (Diamond) Shim Hyun "JJ" till 05/17/13 RH Rhapsody -(Concierge) Amit Chattopadhyay as of 01/23/13 (Pretty Shamu ) (Diamond) Karen Hernandez SR Serenade - (Concierge)Francois Roux (Nadja Djurdjevic) (Diamond) Rami Tabassi till 05/05/13 SP Splendour–(Concierge) Gustavo Butcher as of 01/19/13(Telma Santos) Silvia Abreu De Gasperi(mid March) (Diamond)Carolina Costa till 03/13 VI Vision - none till 10/23/13 VY Voyager -(Concierge)Jayeon Hong(Yangyang Qi end of March) To email the concierge,use the 2 letter code for ship(i.e EX for Explorer),followed by an underscore then Concierge@rccl.com The underscore is ONLY between the ships two letters and Concierge. i.e EX_Concierge@rccl.com **For the Rhapsody RH_SuitesConcierge@rccl.com **For the Grandeur GR_SuitesConcierge@rccl.com **On Oasis and Allure you need a 01 or 02 in the email address since there are 2 concierges on each ship i.e OA_Concierge01@rccl.com OA_Concierge02@rccl.com On ships with Diamond lounge concierge,add the word Diamond in front of Concierge i.e FR_DiamondConcierge@rccl.com Link to comment Share on other sites More sharing options...
Firefighterhoop Posted March 6, 2013 #1528 Share Posted March 6, 2013 Wait... I thought Juan Diago from RD is on vacation right now... thats the message I understood the other day.... Who will be concierge on that ship on the 17th of May! Was really hoping Juan Diago will be back!!!! Link to comment Share on other sites More sharing options...
flopper85 Posted March 6, 2013 #1529 Share Posted March 6, 2013 They were the best of the best. I was on the Oasis from jan.12th thru Feb 2nd and Charmaine and Allen made my trip she went so far and beyond both even came down to my cabin and packed my bag to go home. I know Charmaine told me she only was doning 2 more contracts and then would leave Royal to be a stay at home mom and have more babies. I hope to get one trip with her before she leaves. My 1st week I had Francis and Charmaine I'm sorry but I really was not happy with him at all. If you asked foe anything alittle out of the norm he looked at you like you had 3 heads or something. I actually went down and complained about him; Now Charmaine the best; i will always feel a great connection to her. Link to comment Share on other sites More sharing options...
PH8 Posted March 7, 2013 Author #1530 Share Posted March 7, 2013 Wait... I thought Juan Diago from RD is on vacation right now... thats the message I understood the other day.... Who will be concierge on that ship on the 17th of May! Was really hoping Juan Diago will be back!!!! JD came back today.......the 6th..you still may have him then......Gazetty will be going to the Diamond Lounge so JJ can have her vacation.. Link to comment Share on other sites More sharing options...
jamscckmc Posted March 7, 2013 #1531 Share Posted March 7, 2013 Thanks Kathy for taking on this monumental task! We all appreciate you! Link to comment Share on other sites More sharing options...
PH8 Posted March 7, 2013 Author #1532 Share Posted March 7, 2013 Like I have said,it's a joint effort......I count on input from everyone on here.....:):) Link to comment Share on other sites More sharing options...
PH8 Posted March 9, 2013 Author #1533 Share Posted March 9, 2013 AD Adventure -(Concierge)Silvia Abreu De Gasperi till mid March(Sucel Nickings) AL Allure --(Concierge)- Rahim Fraoui (till 03/31/13) and Dexter Fraser (as of 02/17/13) (Fernando Ugalde Nadal on vacation as of 02/17/13) (Diamond)"Ana" Anayansy Jimenez as of 02/17/13 BR Brilliance -(Concierge)Betsy Medrano till August 2013 (Anis Tebbeb/Carlos Guiza Grandas) (Diamond) (coming May 2013) EN Enchantment -(Concierge)Iryna Tsybulnykova as of 02/16/13(Reyno Varkevisser on vacation 02/16/13 till 04/01/13) (Diamond) Jasmin Villajuan EX Explorer- (Concierge) Mario Reyes as of 01/13/13 FR Freedom (Concierge)- Bertrand Almeida (02/10/13 till April) (Willie Salaya) (Diamond)- Mangesh Jambhulkar till 06/2013 GR Grandeur-(Concierge)- Israel Sanchez till 03/17/13 (Ruth Romo) (Diamond)Efren Aguirre ID Independence (Concierge)Ryno Strapp till 03/30/13 (Raj Bhugwath) (Diamond) -Columella Arandia as of 06/30/12 JW Jewel -(Concierge) Diego Tripaldi till April 2013(exact date TBD) LG Legend -(Concierge)Rahul Barua (as 02/06/13) (Diamond)-Andrew Finegold(as of 02/06/13) LB Liberty- (Concierge)-Carlos Ortiz(until May 2013) (Diamond)-Denzil Fernandes(Oana Popa on vacation 01/14/13-03/13/13) MJ Majesty - none MA Mariner -(Concierge)-Sebastin Henter as of 03/03/13 ( Luca Iorio) (Diamond)- Martina Leggitimo 02/10/13 till 04/13/13(Erik Lafitte) MN Monarch - none NV Navigator – (Concierge) Mahmoud Messaoudi(Ricardo Mock on vacation as of 02/09/13) OA Oasis (Concierge) Allan Fajardo and Charmaine Fernandes(till April 2013)- (Francis Calimag) (Diamond) Carolina Cullbera till Feb or March 2013 RD Radiance -(Concierge)Juan Diego Miranda-Allen(Gazetty James on vacation 03/05/13-05/17/13) (Diamond) Shim Hyun "JJ" till 05/17/13 RH Rhapsody -(Concierge) Amit Chattopadhyay as of 01/23/13 (Pretty Shamu ) (Diamond) Karen Hernandez SR Serenade - (Concierge)Francois Roux (Nadja Djurdjevic) (Diamond) Rami Tabassi till 05/05/13 SP Splendour–(Concierge) Gustavo Butcher as of 01/19/13(Telma Santos) Silvia Abreu De Gasperi(mid March) (Diamond)Carolina Costa till 03/13 VI Vision - none till 10/23/13 VY Voyager -(Concierge)Jayeon Hong(Yangyang Qi end of March) To email the concierge,use the 2 letter code for ship(i.e EX for Explorer),followed by an underscore then Concierge@rccl.com The underscore is ONLY between the ships two letters and Concierge. i.e EX_Concierge@rccl.com **For the Rhapsody RH_SuitesConcierge@rccl.com **For the Grandeur GR_SuitesConcierge@rccl.com **On Oasis and Allure you need a 01 or 02 in the email address since there are 2 concierges on each ship i.e OA_Concierge01@rccl.com OA_Concierge02@rccl.com On ships with Diamond lounge concierge,add the word Diamond in front of Concierge i.e FR_DiamondConcierge@rccl.com Link to comment Share on other sites More sharing options...
PH8 Posted March 10, 2013 Author #1534 Share Posted March 10, 2013 AD Adventure -(Concierge)Silvia Abreu De Gasperi till mid March(Sucel Nickings) AL Allure --(Concierge)- Rahim Fraoui (till 03/31/13) and Dexter Fraser (as of 02/17/13) (Fernando Ugalde Nadal on vacation as of 02/17/13) (Diamond)"Ana" Anayansy Jimenez as of 02/17/13 BR Brilliance -(Concierge)Betsy Medrano till August 2013 (Anis Tebbeb/Carlos Guiza Grandas) (Diamond) (coming May 2013) EN Enchantment -(Concierge)Iryna Tsybulnykova as of 02/16/13(Reyno Varkevisser on vacation 02/16/13 till 04/01/13) (Diamond) Jasmin Villajuan EX Explorer- (Concierge) Mario Reyes as of 01/13/13 FR Freedom (Concierge)- Bertrand Almeida (02/10/13 till April) (Willie Salaya) (Diamond)- Mangesh Jambhulkar till 06/2013 GR Grandeur-(Concierge)- Israel Sanchez till 03/17/13 (Ruth Romo) (Diamond)Efren Aguirre ID Independence (Concierge)Ryno Strapp till 03/30/13 (Raj Bhugwath) (Diamond) -Columella Arandia as of 06/30/12 JW Jewel -(Concierge) Diego Tripaldi till April 2013(exact date TBD) LG Legend -(Concierge)Rahul Barua (as 02/06/13) (Diamond)-Andrew Finegold(as of 02/06/13) LB Liberty- (Concierge)-Carlos Ortiz(until May 2013) (Diamond)-Denzil Fernandes(Oana Popa on vacation 01/14/13-03/13/13) MJ Majesty - none MA Mariner -(Concierge)-Sebastin Henter as of 03/03/13 ( Luca Iorio) (Diamond)- Martina Leggitimo 02/10/13 till 04/13/13(Erik Lafitte) MN Monarch - none NV Navigator – (Concierge) Mahmoud Messaoudi(Ricardo Mock on vacation as of 02/09/13) OA Oasis (Concierge) Allan Fajardo and Charmaine Fernandes(till April 2013)- (Francis Calimag) (Diamond) Carolina Cullbera till Feb or March 2013 RD Radiance -(Concierge)Juan Diego Miranda-Allen(Gazetty James on vacation 03/05/13-05/17/13) (JD on vacation again 07/26/13-08/30/13) (Diamond) Shim Hyun "JJ" till 05/17/13 RH Rhapsody -(Concierge) Amit Chattopadhyay as of 01/23/13 (Pretty Shamu ) (Diamond) Karen Hernandez SR Serenade - (Concierge)Francois Roux (Nadja Djurdjevic) (Diamond) Rami Tabassi till 05/05/13 SP Splendour–(Concierge) Gustavo Butcher as of 01/19/13(Telma Santos) Silvia Abreu De Gasperi(mid March) (Diamond)Carolina Costa till 03/13 VI Vision - none till 10/23/13 VY Voyager -(Concierge)Jayeon Hong(Yangyang Qi end of March) To email the concierge,use the 2 letter code for ship(i.e EX for Explorer),followed by an underscore then Concierge@rccl.com The underscore is ONLY between the ships two letters and Concierge. i.e EX_Concierge@rccl.com **For the Rhapsody RH_SuitesConcierge@rccl.com **For the Grandeur GR_SuitesConcierge@rccl.com **On Oasis and Allure you need a 01 or 02 in the email address since there are 2 concierges on each ship i.e OA_Concierge01@rccl.com OA_Concierge02@rccl.com On ships with Diamond lounge concierge,add the word Diamond in front of Concierge i.e FR_DiamondConcierge@rccl.com Link to comment Share on other sites More sharing options...
CAT GIRL Posted March 10, 2013 #1535 Share Posted March 10, 2013 Diego Tripaldi from the Jewel will be going on vacation on 4/27 and returning 6/29. I don't know who his replacement will be. Link to comment Share on other sites More sharing options...
PH8 Posted March 10, 2013 Author #1536 Share Posted March 10, 2013 Diego Tripaldi from the Jewel will be going on vacation on 4/27 and returning 6/29. I don't know who his replacement will be. Merci beaucoup!:):) Link to comment Share on other sites More sharing options...
PH8 Posted March 10, 2013 Author #1537 Share Posted March 10, 2013 AD Adventure -(Concierge)Silvia Abreu De Gasperi till mid March(Sucel Nickings) AL Allure --(Concierge)- Rahim Fraoui (till 03/31/13) and Dexter Fraser (as of 02/17/13) (Fernando Ugalde Nadal on vacation as of 02/17/13) (Diamond)"Ana" Anayansy Jimenez as of 02/17/13 BR Brilliance -(Concierge)Betsy Medrano till August 2013 (Anis Tebbeb/Carlos Guiza Grandas) (Diamond) (coming May 2013) EN Enchantment -(Concierge)Iryna Tsybulnykova as of 02/16/13(Reyno Varkevisser on vacation 02/16/13 till 04/01/13) (Diamond) Jasmin Villajuan EX Explorer- (Concierge) Mario Reyes as of 01/13/13 FR Freedom (Concierge)- Bertrand Almeida (02/10/13 till April) (Willie Salaya) (Diamond)- Mangesh Jambhulkar till 06/2013 GR Grandeur-(Concierge)- Israel Sanchez till 03/17/13 (Ruth Romo) (Diamond)Efren Aguirre ID Independence (Concierge)Ryno Strapp till 03/30/13 (Raj Bhugwath) (Diamond) -Columella Arandia as of 06/30/12 JW Jewel -(Concierge) Diego Tripaldi(on vacation 04/27/13-06/29/13) LG Legend -(Concierge)Rahul Barua (as 02/06/13) (Diamond)-Andrew Finegold(as of 02/06/13) LB Liberty- (Concierge)-Carlos Ortiz(until May 2013) (Diamond)-Denzil Fernandes(Oana Popa on vacation 01/14/13-03/13/13) MJ Majesty - none MA Mariner -(Concierge)-Sebastin Henter as of 03/03/13 ( Luca Iorio) (Diamond)- Martina Leggitimo 02/10/13 till 04/13/13(Erik Lafitte) MN Monarch - none NV Navigator – (Concierge) Mahmoud Messaoudi(Ricardo Mock on vacation as of 02/09/13) OA Oasis (Concierge) Allan Fajardo and Charmaine Fernandes(till April 2013)- (Francis Calimag) (Diamond) Carolina Cullbera till Feb or March 2013 RD Radiance -(Concierge)Juan Diego Miranda-Allen(Gazetty James on vacation 03/05/13-05/17/13) (JD on vacation again 07/26/13-08/30/13) (Diamond) Shim Hyun "JJ" till 05/17/13 RH Rhapsody -(Concierge) Amit Chattopadhyay as of 01/23/13 (Pretty Shamu ) (Diamond) Karen Hernandez SR Serenade - (Concierge)Francois Roux (Nadja Djurdjevic) (Diamond) Rami Tabassi till 05/05/13 SP Splendour–(Concierge) Gustavo Butcher as of 01/19/13(Telma Santos) Silvia Abreu De Gasperi(mid March) (Diamond)Carolina Costa till 03/13 VI Vision - none till 10/23/13 VY Voyager -(Concierge)Jayeon Hong(Yangyang Qi end of March) To email the concierge,use the 2 letter code for ship(i.e EX for Explorer),followed by an underscore then Concierge@rccl.com The underscore is ONLY between the ships two letters and Concierge. i.e EX_Concierge@rccl.com **For the Rhapsody RH_SuitesConcierge@rccl.com **For the Grandeur GR_SuitesConcierge@rccl.com **On Oasis and Allure you need a 01 or 02 in the email address since there are 2 concierges on each ship i.e OA_Concierge01@rccl.com OA_Concierge02@rccl.com On ships with Diamond lounge concierge,add the word Diamond in front of Concierge i.e FR_DiamondConcierge@rccl.com Link to comment Share on other sites More sharing options...
PH8 Posted March 11, 2013 Author #1538 Share Posted March 11, 2013 AD Adventure -(Concierge)Silvia Abreu De Gasperi till mid March(Sucel Nickings) AL Allure --(Concierge)- Rahim Fraoui (till 03/31/13) and Dexter Fraser (as of 02/17/13) (Fernando Ugalde Nadal on vacation as of 02/17/13) (Diamond)"Ana" Anayansy Jimenez as of 02/17/13 BR Brilliance -(Concierge)Betsy Medrano till August 2013 (Anis Tebbeb/Carlos Guiza Grandas) (Diamond) (coming May 2013) EN Enchantment -(Concierge)Iryna Tsybulnykova as of 02/16/13(Reyno Varkevisser on vacation 02/16/13 till 04/01/13) (Diamond) Jasmin Villajuan EX Explorer- (Concierge) Mario Reyes as of 01/13/13 FR Freedom (Concierge)- Bertrand Almeida (02/10/13 till April) (Willie Salaya) (Diamond)- Mangesh Jambhulkar till 06/2013 GR Grandeur-(Concierge)- Israel Sanchez till 03/17/13 (Ruth Romo) (Diamond)Efren Aguirre ID Independence (Concierge)Ryno Strapp till 03/30/13 (Raj Bhugwath) (Diamond) -Columella Arandia as of 06/30/12 JW Jewel -(Concierge) Diego Tripaldi(on vacation 04/27/13-06/29/13) LG Legend -(Concierge)Rahul Barua (as 02/06/13) (Diamond)-Andrew Finegold(as of 02/06/13) LB Liberty- (Concierge)-Carlos Ortiz(until May 2013) (Diamond)-Denzil Fernandes(Oana Popa on vacation 01/14/13-03/13/13) MJ Majesty - none MA Mariner -(Concierge)-Sebastin Henter as of 03/03/13 ( Luca Iorio) (Diamond)- Martina Leggitimo 02/10/13 till 04/13/13(Erik Lafitte) MN Monarch - none NV Navigator – (Concierge) Mahmoud Messaoudi(Ricardo Mock on vacation as of 02/09/13) OA Oasis (Concierge) Allan Fajardo and Charmaine Fernandes(till April 2013)- (Francis Calimag) (Diamond) Carolina Cullbera till Feb or March 2013 RD Radiance -(Concierge)Juan Diego Miranda-Allen(Gazetty James on vacation 03/05/13-05/17/13) (JD on vacation again 07/26/13-08/30/13) (Diamond) Shim Hyun "JJ" till 05/17/13 RH Rhapsody -(Concierge) Amit Chattopadhyay as of 01/23/13 (Diamond)Pretty Shamu(as of 03/11/13) Karen Hernandez SR Serenade - (Concierge)Francois Roux (Nadja Djurdjevic) (Diamond) Rami Tabassi till 05/05/13 SP Splendour–(Concierge) Gustavo Butcher as of 01/19/13(Telma Santos) Silvia Abreu De Gasperi(mid March) (Diamond)Carolina Costa till 03/13 VI Vision - none till 10/23/13 VY Voyager -(Concierge)Jayeon Hong(Yangyang Qi end of March) To email the concierge,use the 2 letter code for ship(i.e EX for Explorer),followed by an underscore then Concierge@rccl.com The underscore is ONLY between the ships two letters and Concierge. i.e EX_Concierge@rccl.com **For the Rhapsody RH_SuitesConcierge@rccl.com **For the Grandeur GR_SuitesConcierge@rccl.com **On Oasis and Allure you need a 01 or 02 in the email address since there are 2 concierges on each ship i.e OA_Concierge01@rccl.com OA_Concierge02@rccl.com On ships with Diamond lounge concierge,add the word Diamond in front of Concierge i.e FR_DiamondConcierge@rccl.com Link to comment Share on other sites More sharing options...
BoyntonBeth Posted March 11, 2013 #1539 Share Posted March 11, 2013 I was on ID in December and just on LB this weekend. I found the attitude of both "regular" Concierges rather disturbing. A few times on ID I clearly heard the Concierge tell a Pinnacle member that he was not his/her Concierge. He/she should work with the Diamond Concierge. I also heard the same comments made to 3 different D+ members. I booked LB 10 days in advance. A week later I discovered that I had been moved from a balcony to a GS. Needless to say my amenties were not delivered. Not surprising. I handled that myself. Despite the broadcast voicemail telling me about it, I did not get the binder of Suite information. When I asked the Concierge, he said I had to see the Diamond Concierge. Huh?? I asked why, since I'm Pinnacle and I was in a real suite. He relented and said he would send me one. This was a 4 night cruise, Thursday to Monday. The binder was delivered on Saturday afternoon. It did not have any of the menus and the Sunday menu was neither delivered Saturday night nor with the Sunday morning service. This Concierge was not overworked, at least not due to people. The lounge was never crowded. As a matter of fact I heard that there were 35 D+ (someone said maybe it was 35 cabins of D+, making it approx 70 D+ people) and only 2 Pinnacles. Yet he stayed at his desk most of the time. When he worked the room, he did not seem to say more than "hello" to people that I knew (meaning D+) but spent quite a bit of time with those I didn't know (probably suite guests). I felt that the attitude and treatment were so out of the ordinary that I had to put some mention of it in my comments. Rather than stating that so-and-so has a lousy attitude, I merely asked why he told me I should deal with the Diamond Concierge. Now I wish I had mentioned it on ID, but that wouldn't have been kosher because it was not said to me directly at that time. This time it was. Has anybody else seen this? Link to comment Share on other sites More sharing options...
RosieRoo Posted March 11, 2013 #1540 Share Posted March 11, 2013 (edited) Are you talking about the Liberty of the Seas? If so, I agree with you wholeheartedly. We have sailed her 4 times previously, twice with Mario as Concierge and twice with Oana and both were wonderful. We are Diamond Plus and also sometimes sail in suites, sometimes in balconies. This past month happened to be in a balcony. The CL was never crowded but the Concierge never got up from his desk and mingled with the guests. We were lucky if he even said hello as we walked in the door. He didn't seem to want to have any interaction with the D+ members. I actually heard him refer one D+ member to the Diamond concierge for assistance. He was only handling the suite guests. Edited March 11, 2013 by RosieRoo Link to comment Share on other sites More sharing options...
melbur Posted March 11, 2013 #1541 Share Posted March 11, 2013 Beth I agree with you about both LB and ID. In each case the Concierge really wasn't interested in anyone other than the suite guests, and even then didn't put himself out - we were in the Presidential suite on ID and we felt like we were still a burden to him. Oana and Columella are gems and we preferred to be there anyway. Link to comment Share on other sites More sharing options...
cruisenfever Posted March 11, 2013 #1542 Share Posted March 11, 2013 Beth, I do hope that you have emailed Adam Goldstein on this. He needs to be made aware of how certain Concierge are treating those guests that are not in full suites, but still entitled to use the lounge. Link to comment Share on other sites More sharing options...
Clarea Posted March 11, 2013 #1543 Share Posted March 11, 2013 What makes this even more confusing is that Beth was in a GS. What does that mean? Is there something about high level C&A members going on?:confused: Link to comment Share on other sites More sharing options...
rednancy1 Posted March 11, 2013 #1544 Share Posted March 11, 2013 Beth, that is terrible treatment. You are Pinnacle and in a Grand Suite. I would certainly elevate this to Adam Goldstein's office.:) Link to comment Share on other sites More sharing options...
CVU Posted March 11, 2013 #1545 Share Posted March 11, 2013 Hahaha.... Jane! Glad that you will have Raj as your concierge! I know you like him very much!!! Ask him if he will be there in Dec!!!!;) He is great!!! I know he told us he is there in Jan. for our cruises B2B.:) Link to comment Share on other sites More sharing options...
CptSticky Posted March 11, 2013 #1546 Share Posted March 11, 2013 I am wondering what if any effect the new tipping policy will have on the concierge. We just did a B2B, with the first week in a JS and the second in a GS. The new policy hit the second week so we did not get a form to add tips. As far as I can tell, the concierge does not inter into the breakdown of tips that are auto. At least the explanation page in our suite did not list him. We tipped him in cash both times, but many of the other suite guests never came to the lounge. Anyone have a better idea how all this will work? We even talked to Guest Services regards his tip and didn't really get a good answer. Do you suppose that the attitude being reported has anything to do with this? Link to comment Share on other sites More sharing options...
wolfcathorse Posted March 11, 2013 #1547 Share Posted March 11, 2013 perhaps Beth's treatment is indication that once all the ships have a CL, all including Pinnacles, will be kicked out of the CL. Then the CL will be for suite guests only and the Diamond Lounge for all other D/D+/P members. Just as Beth predicted long ago, she's a very smart cookie! Link to comment Share on other sites More sharing options...
PH8 Posted March 11, 2013 Author #1548 Share Posted March 11, 2013 Like I mentioned before,I got that very same attitude(as Beth) with Willy on the FR.he very clearly let us know DP was not worthy of his time....he was only interested in the suite guests...... I second the idea of emailing someone like Adam about this.......I did.... Link to comment Share on other sites More sharing options...
cruisenfever Posted March 11, 2013 #1549 Share Posted March 11, 2013 perhaps Beth's treatment is indication that once all the ships have a CL, all including Pinnacles, will be kicked out of the CL. Then the CL will be for suite guests only and the Diamond Lounge for all other D/D+/P members. Just as Beth predicted long ago, she's a very smart cookie! The writing on the wall is that the CL will be for "Gold" card holders and the DL will be for everyone else. And, with no disrespect to Beth, but it wasn't her prediction.:) Link to comment Share on other sites More sharing options...
cruisenfever Posted March 11, 2013 #1550 Share Posted March 11, 2013 I am wondering what if any effect the new tipping policy will have on the concierge. We just did a B2B, with the first week in a JS and the second in a GS. The new policy hit the second week so we did not get a form to add tips. As far as I can tell, the concierge does not inter into the breakdown of tips that are auto. At least the explanation page in our suite did not list him. We tipped him in cash both times, but many of the other suite guests never came to the lounge. Anyone have a better idea how all this will work? We even talked to Guest Services regards his tip and didn't really get a good answer. Do you suppose that the attitude being reported has anything to do with this? The Concierge is not part of nor has ever been a part of pre-paid gratuities. When the form was left in staterooms mid-way through a cruise, you could indicate an amount for the Concierge. Now, it's completely personal. Link to comment Share on other sites More sharing options...
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