travelgoddess1 Posted July 17, 2014 #3426 Share Posted July 17, 2014 Had the lounge been refurbished or moved to another deck when you were on it in June? Sent from my DROID RAZR using Forums mobile app The Suite Concierge Lounge on Deck 9 is the same location. It did not appear to have been refurbished in February, about 2 weeks after dry dock. The Diamond Lounge is brand new and has the same hours as the Concierge Lounge. It is in the former Sports Bar on Deck 14, in approximately the same location as on the Freedom Class ships. There is a nice open deck out back (overlooking the sports deck), which is fairly well-protected from wind.:) Link to comment Share on other sites More sharing options...
cruisers on wheels Posted July 17, 2014 #3427 Share Posted July 17, 2014 Thank you for your response. I was really hoping they had moved the CL or at least updated it since the diamond lounge is so nice. Oh well we'll just have to be happy with knowing that it's still a nice perk to be able to go in there. Sent from my DROID RAZR using Tapatalk Link to comment Share on other sites More sharing options...
travelgoddess1 Posted July 17, 2014 #3428 Share Posted July 17, 2014 Thank you for your response. I was really hoping they had moved the CL or at least updated it since the diamond lounge is so nice. Oh well we'll just have to be happy with knowing that it's still a nice perk to be able to go in there. Sent from my DROID RAZR using Tapatalk Yes, it certainly is. :) Link to comment Share on other sites More sharing options...
SherriZ366 Posted July 18, 2014 #3429 Share Posted July 18, 2014 Is there any Diamond Concierge info available ?It's the 3rd tab. There is a list of Diamond Concierges and their vacations. The 4th tab has information on Diamond Lounge amenities. Link to comment Share on other sites More sharing options...
lawgirl Posted July 18, 2014 #3430 Share Posted July 18, 2014 Just off Brilliance. New concierge is Anis Tebeb. Extremely nice without being intrusive. He greeted us, but never interrupted us etc. Anis also took care of several issues we had with an OBC (for booking several specialty restaurants) that never appeared and a few cabin issues. He was gracious and kind and we were thoroughly impressed!!!! Link to comment Share on other sites More sharing options...
SherriZ366 Posted July 19, 2014 #3431 Share Posted July 19, 2014 Got work that Reyno Verkevisser is on vacation so I updated GoogleDoc. Link to comment Share on other sites More sharing options...
SherriZ366 Posted July 19, 2014 #3432 Share Posted July 19, 2014 Just off Brilliance. New concierge is Anis Tebeb. Extremely nice without being intrusive. He greeted us, but never interrupted us etc. Anis also took care of several issues we had with an OBC (for booking several specialty restaurants) that never appeared and a few cabin issues. He was gracious and kind and we were thoroughly impressed!!!!Put Anis's information on the Google Doc. Thanks for the information. Link to comment Share on other sites More sharing options...
SherriZ366 Posted July 19, 2014 #3433 Share Posted July 19, 2014 Google Doc Link https://docs.google.com/spreadsheets/d/1hKBiGZ9Gqcp2G2owtX3RyQy7yQ0ijgxCL0nPjQKK8j4/edit?pli=1#gid=0 Link to comment Share on other sites More sharing options...
KJL53 Posted July 19, 2014 #3434 Share Posted July 19, 2014 I am trying to get in touch with Sascha from Legend. Does anyone have an email for him. Thanks Link to comment Share on other sites More sharing options...
SherriZ366 Posted July 19, 2014 #3435 Share Posted July 19, 2014 I am trying to get in touch with Sascha from Legend. Does anyone have an email for him. Thanks LG_DiamondConcierge@rccl.com Make sure you put the underscore between LG and Diamond. There are links to all concierges on the Google Doc spreadsheet https://docs.google.com/spreadsheets/d/1hKBiGZ9Gqcp2G2owtX3RyQy7yQ0ijgxCL0nPjQKK8j4/edit?pli=1#gid=0 If you get any updates for Sascha about how long he will be on LG, please update here on this thread and I will update the Google Doc. Link to comment Share on other sites More sharing options...
mommabean Posted July 19, 2014 #3436 Share Posted July 19, 2014 Got work that Reyno Verkevisser is on vacation so I updated GoogleDoc. Just 9 days ago he said he was leaving on August 25. I'm verifying this. Gina Link to comment Share on other sites More sharing options...
Folk Singer Posted July 19, 2014 #3437 Share Posted July 19, 2014 Google Doc Link https://docs.google.com/spreadsheets/d/1hKBiGZ9Gqcp2G2owtX3RyQy7yQ0ijgxCL0nPjQKK8j4/edit?pli=1#gid=0 :):):) Link to comment Share on other sites More sharing options...
cruisenfever Posted July 19, 2014 #3438 Share Posted July 19, 2014 Got work that Reyno Verkevisser is on vacation so I updated GoogleDoc. He may be off the ship for a couple of days due to personal reasons. Link to comment Share on other sites More sharing options...
mommabean Posted July 19, 2014 #3439 Share Posted July 19, 2014 Got work that Reyno Verkevisser is on vacation so I updated GoogleDoc. Reyno is still on board Enchantment until August 25. He was off yesterday for personal reasons alright...shopping and visiting with friends on turnaround day. :) Directly from him - he is there and has not been away. I'm unable to correct the document from my phone. Link to comment Share on other sites More sharing options...
SherriZ366 Posted July 19, 2014 #3440 Share Posted July 19, 2014 Reyno is still on board Enchantment until August 25. He was off yesterday for personal reasons alright...shopping and visiting with friends on turnaround day. :) Directly from him - he is there and has not been away. I'm unable to correct the document from my phone. The report came from someone who is Facebook friends with him. Guess she mistook his being off for awhile as his starting his vacation. Will update Googledoc Link to comment Share on other sites More sharing options...
mommabean Posted July 19, 2014 #3441 Share Posted July 19, 2014 (edited) I saw the FB picture. Don't go by pictures on FB. He was in street clothes and shopping as all crew do. He had a friend in the photo. Often times crew will also post very old photos as we all do having no relevance to a current location. Edited July 19, 2014 by mommabean Link to comment Share on other sites More sharing options...
SherriZ366 Posted July 19, 2014 #3442 Share Posted July 19, 2014 I saw the FB picture. Don't go by pictures on FB. He was in street clothes and shopping as all crew do. He had a friend in the photo. Often times crew will also post very old photos as we all do having no relevance to a current location.have seen that with the concierge that I have friended. Link to comment Share on other sites More sharing options...
beachnative Posted July 19, 2014 #3443 Share Posted July 19, 2014 (edited) Just 9 days ago he said he was leaving on August 25. I'm verifying this. Gina Thank you Gina for posting that Reyno will be leaving the Enchantment on August 25th. Tonight we were going to book the EN for the Aug. 25th sailing so that we could spend some time with him. Now that I have read your post I will book the Freedom instead. I even inquire if we would be allowed to pick him up, take him to lunch, and drive him to the airport but discovered that company policy does not allow this if the crew member is in transit. Thank you again. You always have excellent information about wonderful Reyno.:) Edited July 19, 2014 by beachnative Link to comment Share on other sites More sharing options...
swong13 Posted July 19, 2014 #3444 Share Posted July 19, 2014 The Concierge Spreadsheet currently shows Anis Tebeb as the concierge in both the Diamond and Concierge Lounges. Link to comment Share on other sites More sharing options...
KJL53 Posted July 19, 2014 #3445 Share Posted July 19, 2014 lg_diamondconcierge@rccl.com make sure you put the underscore between lg and diamond. There are links to all concierges on the google doc spreadsheet https://docs.google.com/spreadsheets/d/1hkbigz9gqcp2g2owtx3ryqy7yq0ijgxcl0npjqkk8j4/edit?pli=1#gid=0 if you get any updates for sascha about how long he will be on lg, please update here on this thread and i will update the google doc. thanks Link to comment Share on other sites More sharing options...
SherriZ366 Posted July 20, 2014 #3446 Share Posted July 20, 2014 The Concierge Spreadsheet currently shows Anis Tebeb as the concierge in both the Diamond and Concierge Lounges. I wonder if Anis moved to the CL with another concierge covering the DL. Does anyone know? Link to comment Share on other sites More sharing options...
jobowl Posted July 20, 2014 #3447 Share Posted July 20, 2014 The Concierge Spreadsheet currently shows no concierge on the EOS. Does anyone know who will be on this ship. Link to comment Share on other sites More sharing options...
AroundTheWorlders Posted July 20, 2014 #3448 Share Posted July 20, 2014 The Concierge Spreadsheet currently shows Anis Tebeb as the concierge in both the Diamond and Concierge Lounges. We were on Brilliance 1 to 13 July Anis was in Concierge and Andrew was in Diamond Link to comment Share on other sites More sharing options...
travelgoddess1 Posted July 20, 2014 #3449 Share Posted July 20, 2014 We were on Brilliance 1 to 13 JulyAnis was in Concierge and Andrew was in Diamond Was this Andrew who was recently on Legend? We enjoyed him very much, he was one of the few staff who mingled with the passengers. Very hands on! :) Link to comment Share on other sites More sharing options...
SherriZ366 Posted July 21, 2014 #3450 Share Posted July 21, 2014 We were on Brilliance 1 to 13 JulyAnis was in Concierge and Andrew was in Diamond Is Willie coming back to BR after his vacation? thanks Link to comment Share on other sites More sharing options...
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