Putterdude Posted February 6, 2012 #26 Share Posted February 6, 2012 For what it is worth, I did send Sarah and email a week or two before our tour reminding her of our arrival. Link to comment Share on other sites More sharing options...
tip Posted February 6, 2012 #27 Share Posted February 6, 2012 After far too many e-mails and a phone call from Sarah, the problem was indeed resolved without my having to go to my credit card carrier. I was given the proper credit and now look forward to our tour which is coming up soon. At this time, I am willing to give Sarah the benefit of making an honest mistake, however I shall pay the balance in cash on the day of my tour!;) As you can see from above and from previous posts, we too had some problems with our down payment and very slow response from Sarah. BUT we had an outstanding excursion with Glory Tours on Saturday, January 28th. We met our tour guide (Colin) at the traffic island outside of the port terminal fifteen minutes early. We had him at our disposal for our agreed upon customized tour which was in his cab with just my wife and me. He was terrific. We toured Harrison Caves and a wildlife preserve. We stopped numerous times for refreshments and photos including along the beach on the east coast. Colin was very informative and was awesome. We had our voucher and paid our balance in cash along with a nice tip. I would highly recommend Glory Tours!:D Link to comment Share on other sites More sharing options...
toolangi Posted February 11, 2012 #28 Share Posted February 11, 2012 Well I've still had no reply to my emails and am waiting on my bank to recover my deposit from Glory tours . Very poor! Link to comment Share on other sites More sharing options...
Rare Buffettfan 225 Posted February 13, 2012 #29 Share Posted February 13, 2012 For what it is worth, I did send Sarah and email a week or two before our tour reminding her of our arrival. Thanks, I jsut sent a reconfirmation myself. Will post how things go and response time. Link to comment Share on other sites More sharing options...
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