mikkire Posted December 27, 2011 #1 Share Posted December 27, 2011 Never had this problem before, cruise Sunday and can't print cruise docs or luggage tags. When I try to print, a new box pops up with nothing in it and nothing prints. Link to comment Share on other sites More sharing options...
rainbowflag Posted December 27, 2011 #2 Share Posted December 27, 2011 What browser are you using? I've seen posts where they say to only use Internet Explorer. Good luck! Link to comment Share on other sites More sharing options...
mikkire Posted December 27, 2011 Author #3 Share Posted December 27, 2011 Yes, using Internet Explorer and never had this problem. Link to comment Share on other sites More sharing options...
hockeyluver Posted December 27, 2011 #4 Share Posted December 27, 2011 have you tried using the compatibility view? click on the little icon of the ripped paper near the address, I use google chrome without any problems Link to comment Share on other sites More sharing options...
mikkire Posted December 27, 2011 Author #5 Share Posted December 27, 2011 But when I click on it, it still won't print Link to comment Share on other sites More sharing options...
mikkire Posted December 27, 2011 Author #6 Share Posted December 27, 2011 I did my fun pass, but can't print it or my luggage tags. Do I really need to bring my fun pass? I don't ever remember them asking for it. Can't I just pick up luggage tags from the porters? Arggh, I'm soooo frustrated!! Link to comment Share on other sites More sharing options...
hockeyluver Posted December 27, 2011 #7 Share Posted December 27, 2011 This is one of the main reasons i installed google chrome, i found alot of forms and pages wouldnt open properly in IE. I am not sure about the luggage tags or funpass sorry. Link to comment Share on other sites More sharing options...
Rare shof515 Posted December 27, 2011 #8 Share Posted December 27, 2011 Make sure you have a pdf reader installed like Adobe Reader or Foxit Link to comment Share on other sites More sharing options...
kroozers Posted December 27, 2011 #9 Share Posted December 27, 2011 Do you have a computer at work you can print from? Or a friend who will let you give it a try on theirs...or a public library? If not - I would call Carnival and see what help they can offer. It's true that luggage tags you can get from the porters, but if it were me I'd feel safer with something in my hands proving I'm paid in full just in case Carnival has a glitch at the port...you never know. Good luck - I know it'll work out! Link to comment Share on other sites More sharing options...
4hunters Posted December 27, 2011 #10 Share Posted December 27, 2011 Recommend you try a different browser. Try Google Chrome: https://www.google.com/chrome Link to comment Share on other sites More sharing options...
mikkire Posted December 27, 2011 Author #11 Share Posted December 27, 2011 I am at work, still no luck. I downloaded the google chrome and I can now view the luggage tags, but how do I print them? Link to comment Share on other sites More sharing options...
TriMomma Posted December 27, 2011 #12 Share Posted December 27, 2011 I have put in my Canadian passport info 4 times and it saves but when I get to the end it is not checked! Maybe there are problems at Carnival's end? I leave on Sunday too! Let this be our only glitch. :) Link to comment Share on other sites More sharing options...
4hunters Posted December 27, 2011 #13 Share Posted December 27, 2011 If they are opening in Adobe (which they should be), click "file", then click "print". There should also be a printer icon next the menu bar that will also print the tags. Link to comment Share on other sites More sharing options...
mikkire Posted December 27, 2011 Author #14 Share Posted December 27, 2011 Thanks for all the quick replys. I was starting to panic. They just wouldn't open at all in Adobe. Got them to come up and print in Google Chrome. Thanks again. Link to comment Share on other sites More sharing options...
4hunters Posted December 27, 2011 #15 Share Posted December 27, 2011 Enjoy your cruise! :) Link to comment Share on other sites More sharing options...
hockeyluver Posted December 27, 2011 #16 Share Posted December 27, 2011 Thanks for all the quick replys. I was starting to panic. They just wouldn't open at all in Adobe. Got them to come up and print in Google Chrome. Thanks again. great to hear chrome worked for you. I dont remember the last time i used IE it just got too frustrating. Link to comment Share on other sites More sharing options...
Ykgorbie Posted December 27, 2011 #17 Share Posted December 27, 2011 I have put in my Canadian passport info 4 times and it saves but when I get to the end it is not checked! Maybe there are problems at Carnival's end? I leave on Sunday too! Let this be our only glitch. :) The same thing was happening when I entered our Cdn. passport last month. I called Carnival and spoke with the tech line and they were aware of the problem, did something, and when I went back online, it was fine. Apparently, they have yet to fix the problem. Just call them and they'll get you fixed up ! Link to comment Share on other sites More sharing options...
crusinpsychRN Posted December 27, 2011 #18 Share Posted December 27, 2011 You NEED the Fun Pass. Luggage tags available at dock, just ask for some from the guy who takes your luggage. Link to comment Share on other sites More sharing options...
TriMomma Posted December 27, 2011 #19 Share Posted December 27, 2011 The same thing was happening when I entered our Cdn. passport last month. I called Carnival and spoke with the tech line and they were aware of the problem, did something, and when I went back online, it was fine. Apparently, they have yet to fix the problem. Just call them and they'll get you fixed up ! Thanks! I called and they had me access the Citizenship part from the "Guest Name" rather than "Complete Check-In" section and the data was all there and it saved this time! Weird! Link to comment Share on other sites More sharing options...
skylock Posted December 27, 2011 #20 Share Posted December 27, 2011 You NEED the Fun Pass. Luggage tags available at dock, just ask for some from the guy who takes your luggage. You do not NEED the funpass. I NEVER have mine printed. Number one, I do not own a printer, number two, even if I had one I would not print unnecessary land fill. Just show them your passport at the door, give them your passport and credit card at the checkin desk. Link to comment Share on other sites More sharing options...
hywaybeachbum Posted December 28, 2011 #21 Share Posted December 28, 2011 By hitting the Ctrl key along with P, you will get a print box. This helps sometimes. Link to comment Share on other sites More sharing options...
truchattycathy Posted December 28, 2011 #22 Share Posted December 28, 2011 You do not NEED the funpass. I NEVER have mine printed. Number one, I do not own a printer, number two, even if I had one I would not print unnecessary land fill. Just show them your passport at the door, give them your passport and credit card at the checkin desk. You are right!!! We did not have ours last cruise, and we were fine!! They have a master list and as long as you have the ID and your on the list, you can board, no funpass needed. Link to comment Share on other sites More sharing options...
momof3cruisers Posted December 28, 2011 #23 Share Posted December 28, 2011 You are right!!! We did not have ours last cruise, and we were fine!! They have a master list and as long as you have the ID and your on the list, you can board, no funpass needed. I had mine and it wasn't til I got on the ship that I realized they didn't even ask for it! And I had been all worried about all my documentation. Link to comment Share on other sites More sharing options...
camper49 Posted December 28, 2011 #24 Share Posted December 28, 2011 Make sure you have a pdf reader installed like Adobe Reader or Foxit For some reason i had to reinstall Adobe Reader when i attempted to print my docs. Working fine now:) Link to comment Share on other sites More sharing options...
crusinpsychRN Posted December 28, 2011 #25 Share Posted December 28, 2011 You are right!!! We did not have ours last cruise, and we were fine!! They have a master list and as long as you have the ID and your on the list, you can board, no funpass needed. Wow, they always ask for my Funpass. I usually cruise out of Tampa. Maybe it's port specific. Link to comment Share on other sites More sharing options...
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