Muumuu Posted April 20, 2005 #1 Share Posted April 20, 2005 I have booked with a PVP and am really not happy with him. Can I change to another PVP? Link to comment Share on other sites More sharing options...
Cruising89143 Posted April 20, 2005 #2 Share Posted April 20, 2005 Sure. Call and ask to speak to a supervisor and let him/her know that you would like to have a new PVP. Link to comment Share on other sites More sharing options...
suseg Posted April 20, 2005 #3 Share Posted April 20, 2005 I have booked with a PVP and am really not happy with him. Can I change to another PVP? May I ask what has happened? Link to comment Share on other sites More sharing options...
margiekelly Posted April 20, 2005 #4 Share Posted April 20, 2005 What is a PVP? Link to comment Share on other sites More sharing options...
nhaone Posted April 20, 2005 #5 Share Posted April 20, 2005 Personal Vacation Planner--thats what Carnival calls the reps Link to comment Share on other sites More sharing options...
Muumuu Posted April 20, 2005 Author #6 Share Posted April 20, 2005 My first issue with him was our initial contact. I emailed him with the info I wanted and continued to research other sources. I called a TA that I had used in the past just to inquire and she, without my knowledge placed a hold on a cabin. The next day I had an email from him stating he was glad I found time to contact and reserve with someone. Did not like the tone but called and did reserve with him at a good price. I have since learned via these boards of a potential problem and I may be moved out of my balcony by Carnival. I emailed him last week and again this am about this potential problem and have heard nothing. All I want to know is if I may be moved and if so to change to another cabin or another sailing. Link to comment Share on other sites More sharing options...
margiekelly Posted April 20, 2005 #7 Share Posted April 20, 2005 I booked my trip through a company that discounts cruises. Can I contact Carnival and ask to be assigned to a PVP? Link to comment Share on other sites More sharing options...
Cruising89143 Posted April 20, 2005 #8 Share Posted April 20, 2005 I booked my trip through a company that discounts cruises. Can I contact Carnival and ask to be assigned to a PVP? If you transfer the booking to Carnival then there is a chance that you may pay a higher price. Link to comment Share on other sites More sharing options...
lamont86 Posted April 20, 2005 #9 Share Posted April 20, 2005 You change change PVP. I have done it. The PVP whether are not its the same company you will have to give them your password for your booking and they will inform carnival you requested a change. I found a low price with someone else change from carnival still got a 5 category upgrade. When you do change get a price quote from the PVP before telling them you want to change. It may cost more if they charge more. I use Best Price Cruise. I would call any Company before going with price online. Prices usually are cheaper when you call them direct. This is due to the new online pricing policys set by the Cruise industy RCL & CCL. Link to comment Share on other sites More sharing options...
kujobie Posted April 20, 2005 #10 Share Posted April 20, 2005 Why do you need to ask to change? Next time you book a cruise, just call and book with the person who answers. In the unlikely event that the PVP you don't like answers, just hang up and call back. What's the point of changing for your current booking? You're already booked. You can always be bumped from your assigned cabin, regardless of who you book with, Carnival or a TA. It is not common, though. I wouldn't worry. Just book with a different PVP next time. Link to comment Share on other sites More sharing options...
kodiac Posted April 20, 2005 #11 Share Posted April 20, 2005 Or.... You can use my PVP. Shoot me an e-mail (kodiac_@ureach.com) and I will give you his information. Link to comment Share on other sites More sharing options...
Runner Girl Posted April 20, 2005 #12 Share Posted April 20, 2005 Why do they bump you from your cabin if you've selected a cabin? How is that right? Link to comment Share on other sites More sharing options...
Cotton Posted April 20, 2005 #13 Share Posted April 20, 2005 I booked my trip through a company that discounts cruises. Can I contact Carnival and ask to be assigned to a PVP? Margie - Since you have already booked your cruise, NO, you cannot call Carnival and be assigned a PVP. Since you're booked with another company, THEY are the ones you have to deal with - questions, etc. (PVPs don't get involved if you've booked elsewhere.) Link to comment Share on other sites More sharing options...
Cotton Posted April 20, 2005 #14 Share Posted April 20, 2005 The PVP whether are not its the same company you will have to give them your password for your booking and they will inform carnival you requested a change. Lamont, a "PVP" is Carnival's designation for booking agent. No other company refers to their agents as PVP, so I think you're confusing the original poster. I use Best Price Cruise. FYI - It is against Cruise Critic's guidelines to refer to any agency or agent (other than the cruiseline) by name. :) Link to comment Share on other sites More sharing options...
Cotton Posted April 20, 2005 #15 Share Posted April 20, 2005 Muumuu - You can easily get your booking transferred from one PVP to another. Call and ask for a supervisor and explain the problems you are incurring. About the balcony cabin - Why do you think you might be changed from that cabin? When booking an assigned cabin, I've always gotten the exact cabin I booked, so I guess I don't understand why you think that could be a problem. (It's VERY rare that you are changed if you book assigned.) Link to comment Share on other sites More sharing options...
sls Posted April 20, 2005 #16 Share Posted April 20, 2005 Runner Girl, They can bump you from a cabin if it's a handicap cabin and you aren't. They can bump you if it is a quad or triple room and there are only 2 of yoou. sls Link to comment Share on other sites More sharing options...
Muumuu Posted April 20, 2005 Author #17 Share Posted April 20, 2005 I have reserved an aft cabin for two of us and it will accomodate 3 people. I have seen two post on this subject of being bumped from a reserved cabin so more may occupy it. Link to comment Share on other sites More sharing options...
cruzn buckeye Posted April 20, 2005 #18 Share Posted April 20, 2005 The best way to keep an aft cabin is to book a wraparound. They only accomodate 2 guests. However, it is more expensive. Link to comment Share on other sites More sharing options...
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