royal caribbean website

[inimini]

hello from the netherlands

whe have booking our shore excursions

now we want to make a booking

gift and gear the website can not be used

do have more people that probleme

whe are going on the brilliance

26/5/2012

thank you and have a good day

inimini

[theman1]

Maybe it is simply to early. Greetings

[WL56]

I had a lot of problems purchasing the gifts and gear from the website. I attempted to complete my purchase, gave the credit card and finished everything on line only to find out that it never went through. When I called Royal Caribbean a person on the phone told me not to worry about it. That didn't sound right, so I called back later and spoke to another person who informed me that they had no record of my transaction. So I did the purchase again but over the phone with a customer service representative. This time I received a proper receipt detailing the items purchased. My advise is to call in your purchase. It's not too early, but if you wait for the week of sailing it may be too late. Good luck!