Jump to content

Love my PCC...


TSUmom

Recommended Posts

I booked the Epic on line the other day because of the upgrade deal and called my PCC to add a hotel. After talking to him I ended up with a better cabin (an aft) an AARP discount and a $100 obc all for $40 more. Lesson learned....I will always use my PCC!:D

Link to comment
Share on other sites

I wish I had your luck. When I first booked, I really liked my PCC but I've called a couple of times with questions which I didn't think were difficult ones and he didnt know the answer and was supposed to find out and call back and he never did. I had to call again. One of my questions was if i upgraded to a spa mini suite did that give me posh access. He put me on hold for ages and came back and said yes it did, so I wanted to book it but their system went down and he said he'd call back. I waited for over 24 hours and never heard back so I called again and reminded him of our conversation and confirmed about posh and this time he says, posh is not part of a mini suite. So ultimately i:m glad their system went down otherwise I'd have spent alot of extra cash for the mini that didn't included what i wanted. I've since depended on cruise critic for answers to my questions. Thanks to all the seasoned and knowledgeable cruises on CC

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

  • Forum Jump
    • Categories
      • Welcome to Cruise Critic
      • Hurricane Zone 2024
      • New Cruisers
      • Cruise Lines “A – O”
      • Cruise Lines “P – Z”
      • River Cruising
      • ROLL CALLS
      • Cruise Critic News & Features
      • Digital Photography & Cruise Technology
      • Special Interest Cruising
      • Cruise Discussion Topics
      • UK Cruising
      • Australia & New Zealand Cruisers
      • Canadian Cruisers
      • North American Homeports
      • Ports of Call
      • Cruise Conversations
×
×
  • Create New...

If you are already a Cruise Critic member, please log in with your existing account information or your email address and password.