Does NCL have an Upgrade Fairy?

[Staci0615]

My wife and I are going on the breakaway on august 25, we got offered a balcony from inside cabin for 350. Not sure if thats a good deal, but I took it.

 

Sent from my SGH-M919 using Forums mobile app

 

Same cruise same upsell......and we took it also

[meaclasact2]

Is there a way to see how many rooms are still open on our upcoming cruise (I'm curious). My cruise is 6 days away

 

Put in an imaginary booking and the list of rooms will come up. You can also check some of the on line TA's...like travelocity or expedia.

 

Hope this helps!

[CapeCodMama1976]

Put in an imaginary booking and the list of rooms will come up. You can also check some of the on line TA's...like travelocity or expedia.

 

Hope this helps!

 

I tried this but Aug 23 doesn't even show up anymore (too close I assume) so I was curious if there was another way. Dying to know if the cruise will be full or not :)

[Starry Eyes]

My wife and I are going on the breakaway on august 25, we got offered a balcony from inside cabin for 350. Not sure if thats a good deal, but I took it.

 

Sent from my SGH-M919 using Forums mobile app

I think you made the right call.

we are on the cruise before you, and we got a similar offer. We felt it was a great deal (especially since they offered an aft cabin with an oversized balcony). We were thrilled to take that offer.

[Cubechick]

This past February we were a GTY ocean view on NCL Sun. Got a call 2 days before we left. Wanted us to switch to an inside. They gave us $900 refund and $100 obc. We accepted in a minute.

Diane

 

That's a pretty good "downsell". ;):D

[Rudy's grandparents]

:)Do you have a better upgrade chance on NCL if you booked directly? How are your chances if you used a T agent?:confused:

[Demonyte]

:)Do you have a better upgrade chance on NCL if you booked directly? How are your chances if you used a T agent?:confused:

 

It all depends if the TA will relay the possible offer they get from NCL to you or not.

[sandaneli]

If you book a GTY is it still possible to get an upgrade call or do you have to have selected a room? THis is our first time on Norwegian.

[Demonyte]

If you book a GTY is it still possible to get an upgrade call or do you have to have selected a room? THis is our first time on Norwegian.

 

Everything is possible. However the fairy calls are extremely rare so I wouldn't hold my breath - I used to have hopes before our first few cruises but not anymore. :D

 

Also the most probable passengers getting calls are the ones booked popular cabins like aft balconies etc which are pretty guaranteed to sell if one becomes available, cabins assigned to guarantees are usually the ones that nobody has picked otherwise.

Edited August 18, 2013 by Demonyte

[fostermom2012]

This must have been my lucky week! My sister got upgraded from inside to OV with no additional charge and my mom and I upgraded from inside to balcony for only $144.

[cruisecritiquer]

This past February we were a GTY ocean view on NCL Sun. Got a call 2 days before we left. Wanted us to switch to an inside. They gave us $900 refund and $100 obc. We accepted in a minute.

Diane

 

It was a downsell? That's kind of funny.

[cruisecritiquer]

This must have been my lucky week! My sister got upgraded from inside to OV with no additional charge and my mom and I upgraded from inside to balcony for only $144.

 

That is fantastic! :D

[OhioGirl]

We are sailing on Sept 7th, on the Jewel. I planned a group of friends to go with us..so we are 16 strong....this will be my 13th cruise NCL and have another NCL already booked on the Dawn for April 2014. When we sailed on the Jade the Upgrade Fairy called us 4 days before we left with an offer to move from a balcony cabin to a Penthouse Cabin..we jumped at the chance. If she is reading this post, we would be more than happy to upgrade on the Jewel.. (heck a girl can hope can't she?)

[Nayola]

We are sailing on the Norwegian Pearl on October 4th. Just this morning (October 2nd) the upgrade fairy called and also emailed to offer us to trade in our balcony cabin for a family suite. I am not interested in switching, but here are the details of the offer:

 

Welcome to Freestyle Cruising® with Norwegian Cruise Line. We’re delighted you have chosen to book with us and can’t wait to welcome you aboard!

 

Because you are our valued guest, we’re pleased to offer you an up sell opportunity from your current stateroom to a Family Suite, for the total price of $1,000.00. SC 2-Bedroom 2-Bathroom Family Suite has 492square feet of living space with a 54square feet balcony.

 

This upgrade includes the following:

AMILY SUITE ~ SC (no access to the Haven Courtyard)

 

Embarkation

Personal escort to stateroom

Distinctive color key card

1 Full bottle of Sparkling Wine (House) w/compliments of NCL card

1 Floral Arrangement

Fruit Bowl *

1 Bottle of Spring Water

 

* Replenished upon consumption

 

Bath Amenities

Cotton ball & Q-Tip Caddie

Bath salts, presented in container, shell scoop

Loofah, cello wrapped no logo

Elemis brand products presented on tray:

Pure Shine Shampoo 40ml

Pro-Vitamin Conditioner 40ml

Sharp Shower Gel 40ml

Vitamin Rich Body Lotion 40ml

Pure Zest boxed Soap 80g

Pure Zest boxed Soap 50g

Shower Cap, paper envelope

 

Other

Butler and Concierge Service

Daily Breakfast and Lunch in Cagney's

*S4/S5-The Haven Courtyard Villas have access to The Haven Courtyard

Pillow menu selection (tent card on night stand)

DVD and CD Player

DVD & CD Library , with DVD movie library binder

Deluxe Coffee/Espresso/Cappuccino Machine serving Lavazza coffee

China cups/saucers, espresso cups, teaspoons

Coffee/Tea pod dispenser accompanying Lavazza Coffee Machines

Clock

Bath Robes (Plush Terry Robe-Waffle Design)

Slippers- Standard

Feather Pillows, Queen/Euro

Feather Duvet Insert

Upgraded linen

Towels including oversized bath towel

Long stem barware, 2 each or 1 per person, space available.

Full Breakfast Menu

24 Hour Room Service Menu (Suite Menu)

Food turn down amenity delivered each night

Priority restaurant reservations

Priority embarkation and disembarkation

In Suite Dining

 

This experience is subject to availability and is on a first come first serve basis.

 

To reserve your upgrade or if you have any questions, simply reply to this e-mail or call me at 800.625.4309 extension 65204.

 

Kind regards,

 

 

Anyway, I just thought I'd let you all know that, yes, the upsell fairy is still around.

Edited October 2, 2013 by Nayola

[Casino Comp Chick]

We are sailing on the Norwegian Pearl on October 4th. Just this morning (October 2nd) the upgrade fairy called and also emailed to offer us to trade in our balcony cabin for a family suite. I am not interested in switching, but here are the details of the offer:

 

Welcome to Freestyle Cruising® with Norwegian Cruise Line. We’re delighted you have chosen to book with us and can’t wait to welcome you aboard!

 

Because you are our valued guest, we’re pleased to offer you an up sell opportunity from your current stateroom to a Family Suite, for the total price of $1,000.00. SC 2-Bedroom 2-Bathroom Family Suite has 492square feet of living space with a 54square feet balcony.

 

This upgrade includes the following:

AMILY SUITE ~ SC (no access to the Haven Courtyard)

 

Embarkation

Personal escort to stateroom

Distinctive color key card

1 Full bottle of Sparkling Wine (House) w/compliments of NCL card

1 Floral Arrangement

Fruit Bowl *

1 Bottle of Spring Water

 

* Replenished upon consumption

 

Bath Amenities

Cotton ball & Q-Tip Caddie

Bath salts, presented in container, shell scoop

Loofah, cello wrapped no logo

Elemis brand products presented on tray:

Pure Shine Shampoo 40ml

Pro-Vitamin Conditioner 40ml

Sharp Shower Gel 40ml

Vitamin Rich Body Lotion 40ml

Pure Zest boxed Soap 80g

Pure Zest boxed Soap 50g

Shower Cap, paper envelope

 

Other

Butler and Concierge Service

Daily Breakfast and Lunch in Cagney's

*S4/S5-The Haven Courtyard Villas have access to The Haven Courtyard

Pillow menu selection (tent card on night stand)

DVD and CD Player

DVD & CD Library , with DVD movie library binder

Deluxe Coffee/Espresso/Cappuccino Machine serving Lavazza coffee

China cups/saucers, espresso cups, teaspoons

Coffee/Tea pod dispenser accompanying Lavazza Coffee Machines

Clock

Bath Robes (Plush Terry Robe-Waffle Design)

Slippers- Standard

Feather Pillows, Queen/Euro

Feather Duvet Insert

Upgraded linen

Towels including oversized bath towel

Long stem barware, 2 each or 1 per person, space available.

Full Breakfast Menu

24 Hour Room Service Menu (Suite Menu)

Food turn down amenity delivered each night

Priority restaurant reservations

Priority embarkation and disembarkation

In Suite Dining

 

This experience is subject to availability and is on a first come first serve basis.

 

To reserve your upgrade or if you have any questions, simply reply to this e-mail or call me at 800.625.4309 extension 65204.

 

Kind regards,

 

 

Anyway, I just thought I'd let you all know that, yes, the upsell fairy is still around.

 

I am hoping so, I hope they see my poem also on the main page

Edited October 2, 2013 by iimmie

[gmasters]

Just out of curiosity.... has anyone ever heard if NCL upgrade fairy upgrade passengers to the Garden Villas? We are booked in a DOS and dreaming "What if" we got the call from NCL. Hey, we can dream can't we? :D

 

yes we have ...ncl Star

[jamierat]

If I used a Travel Agent to book will I still have an opportunity to get a call for an upgrade?

[Demonyte]

If I used a Travel Agent to book will I still have an opportunity to get a call for an upgrade?

 

Yes but the call is made to your TA and it's up to them if they will try and contact you - some big online TAs probably won't.

[debbie4414]

Hi All,

 

Booked for the April 10th cruise on the jewel it is not very full we have a mini suite anyone been offered an upgrade to the haven suites if so what was the cost approx. of the upgrade and how many were in your cabin.

 

Also anyone know any tricks to get them to call you (will it help to call and ask etc.)

 

Thanks

[LALAFRANCE]

Yes but the call is made to your TA and it's up to them if they will try and contact you - some big online TAs probably won't.

 

That is not the case, ANYONE travel agent booked or not can call the UPSELL # I just did and after a couple tries paid only 500pp more for 2 room suite w/ butler in Haven. Well worth it, very happy

[sweetpea143]

That is not the case, ANYONE travel agent booked or not can call the UPSELL # I just did and after a couple tries paid only 500pp more for 2 room suite w/ butler in Haven. Well worth it, very happy

 

Thank you for that information. I've called the upsell desk in the past and been given an upsell for an additional, but much discounted, price. But, when I did call, I had booked direct with NCL. For our upcoming May cruise, I booked through a discount on line agency and was concerned that when I call this time, NCL wouldn't talk to me about the availability and cost to upsell to a better cabin.