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I would say call. Worst thing is that nothing changes. You might, however, get a nice upgrade for a price you are willing to pay or for nothing, or they might actually give the OBC (though, don't hold your breath).

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How much is a cabin in the next category up from the one you booked? If it is less than you paid, you can upgrade for free. If it is slightly more than you paid, it might be worth paying the difference to upgrade.

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