On-board credit question

[HeidiChampagne]

We received a large amount of OBC for Med cruise in May. I booked the choice excursions and the day we boarded I went to the excursions desk and ask about cancelling and using our OBC to pay for these. There was not a problem so the lady cancelled them and rebooked using the OBC. At the end of the cruise we were refunded in cash the credit from the excursions we had charged to Visa. They do not credit your card but return the money in cash. They can tell you if there is a wait list on the excursions. The lady at the desk was very helpful.

 

Worked out great. Hoping to do the same for our May cruise of next year.

 

Kandy

 

Thanks Kandy we aim to do exactly the same so it's reassuring to know it's worked in the past.

[HeidiChampagne]

Your TA is 100% correct. The only possible comment is that should you take this approach, when you go to cancel the paid excursion, check with the destinations people as to whether the excursion is full or not. This gives you the choice to get the refund or keep the booking and use the OBC elsewhere.

 

Thanks Rallydave. Will do :)

[tallship]

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