Jason12 Posted January 18, 2013 #1 Share Posted January 18, 2013 I've changed the booking I made onboard to another ship should I still get the OBC? I only ask as I've just got a new invoice and its been removed. I don't want to get in a argument with RC if not. Cheers. Link to comment Share on other sites More sharing options...
Galveston Cruiser Posted January 18, 2013 #2 Share Posted January 18, 2013 Have changed reservations from on board bookings several times and OBC always went with the reservation. Definitely call RCI and have the invoice corrected to reference the OBC. Link to comment Share on other sites More sharing options...
RoyalDiamond Posted January 18, 2013 #3 Share Posted January 18, 2013 I change bookings frequently, and the OBC always remains. In fact, it will adjust if necessary. For example, it may increase or decrease if the new booking is for a cruise that is longer or shorter. It will stay the same if the new cruise is the same length as the previous one. Peter Link to comment Share on other sites More sharing options...
RoyalDiamond Posted January 18, 2013 #4 Share Posted January 18, 2013 Oh yeah...that is IF you kept the same booking number! If you started over with a new booking number, it will not remain. Also, if you had a balcony discount applied, depending on your C&A level, they usually have to reapply that as well. Link to comment Share on other sites More sharing options...
Jason12 Posted January 18, 2013 Author #5 Share Posted January 18, 2013 Oh yeah...that is IF you kept the same booking number! If you started over with a new booking number, it will not remain. Just called them and 20 mins later, they say it should have updated automatically so they will add $100, yes kept the same booking number. Thanks Link to comment Share on other sites More sharing options...
Clarea Posted January 18, 2013 #6 Share Posted January 18, 2013 I've changed the booking I made onboard to another ship should I still get the OBC? I only ask as I've just got a new invoice and its been removed. I don't want to get in a argument with RC if not. Cheers. I'd give it 2 weeks and then call. Sometimes it takes their systems some time to recognize the booking was made onboard and to re-evaluate the OBC amount. Link to comment Share on other sites More sharing options...
Jason12 Posted January 18, 2013 Author #7 Share Posted January 18, 2013 Just had new invoice all sorted, great service... Cheers Link to comment Share on other sites More sharing options...
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