Average wait time for request for price drop using the online early saver form?

[lcarp]

I submitted 2 cabins on the 18th , one came thru in 2 days . I am still waiting on the second cabin and we sail Sunday :rolleyes:

[Leslie401972]

Lori,

 

It was a week and didn't receive an email or price reduction so then I started to get worried. So Mary from the Carnival.com board told me to email the CCL support directly with the amounts and booking numbers. I did and I got an answer 2 days later. The first price reduction I did they put in the wrong price and gave me less back. So, I emailed them letting them know and also had a screen shot. They changed it with no problems. Always do a screen shot. I recommend emailing support directly.

 

Good Luck!

[leaderdogmom]

I decided to call Carnival directly this am. Only on hold for 15 minutes. Explained that I was concerned that something was wrong and that's why I had not received a reply yet. They took care of it right away and I got a confirmation email. The woman I talked to was very friendly and kept apologizing for taking so long. She was surprised I wasn't on hold very long. Loving the $520 OBC, its worth the all the hassle!

[gcooper]

I decided to call Carnival directly this am. ...Loving the $520 OBC, its worth the all the hassle!

Congratz!

Enjoy your trip.

[fastmedic]

Took six days to get the email that we had the on board credit.

 

Sent from my Kindle Fire with Tap Talk

[bigmama9224]

I submitted mine and 4 others cabins for family members on Saturday

at around 8:30 pm i got the instant reply within 10 minutes. But the actual credit was given on Tuesday morning very early..:) I think it is great the way Carnival is trying to satisfy some of its past guest customers.

[TakeMeAway1001]

I submitted one last night around 8 and rec'd the OBC about an hour ago, definitely the fastest turnaround so far for us.