CherylCT Posted May 21, 2013 #1 Share Posted May 21, 2013 I made a reservation through the Carnival website but never received any confirmation. How do I know it went through? Is there any way to check? Link to comment Share on other sites More sharing options...
travlngrl1996 Posted May 21, 2013 #2 Share Posted May 21, 2013 I received an email from the Steakhouse manager (I think that's the title) shortly after I sent in the email requesting the reservation. Link to comment Share on other sites More sharing options...
Safetyal Posted May 21, 2013 #3 Share Posted May 21, 2013 We received an email a couple of days later confirming our date and time Link to comment Share on other sites More sharing options...
twinbee Posted May 21, 2013 #4 Share Posted May 21, 2013 Same here. I received a e-mail conformation within 24hrs of making my reservation. Link to comment Share on other sites More sharing options...
Leo's Rule Posted May 21, 2013 #5 Share Posted May 21, 2013 I made a reservation through the Carnival website but never received any confirmation. How do I know it went through? Is there any way to check? I emailed the ship directly at 11:36 am and received a follow-up email at 9:27 pm (I didn't state what time I wanted to go; I thought it was like Chef's Table when they told you what time to arrive). I replied back at 11:30 pm and received my official confirmation the next day at 9:46 pm. So, I guess it depends on the Steakhouse Manager. I don't recall if there's a space online to provide you email address; so I don't know how they provide confirmation when you book online. Link to comment Share on other sites More sharing options...
CherylCT Posted May 21, 2013 Author #6 Share Posted May 21, 2013 Maybe I should email them rather than trying to make the reservation through the Carnival website? Seems if they're offering this option, it should work.:confused: I'll wait until tomorrow and try again. Thanks. Link to comment Share on other sites More sharing options...
loulou1270 Posted May 21, 2013 #7 Share Posted May 21, 2013 I made a reservation through the Carnival website but never received any confirmation. How do I know it went through? Is there any way to check? I received a e-mail about 48hrs later confirming ENJOY the dinner:) Link to comment Share on other sites More sharing options...
UKJJ Posted May 21, 2013 #8 Share Posted May 21, 2013 Maybe I should email them rather than trying to make the reservation through the Carnival website? Seems if they're offering this option, it should work.:confused: I'll wait until tomorrow and try again. Thanks. Be patient. I made reservations thru the website and received my confirmation from the maitre d' 6 days later. During the months leading up to the cruise, I emailed directly to the steakhouse multiple times concerning adding a guest, and changing the reservation time. Every email was answered, but the wait time between the emails varied from hours to days. They are very busy, and I'm sure you will get your reply as soon as they get the opportunity to address it. Link to comment Share on other sites More sharing options...
Sh1035 Posted May 21, 2013 #9 Share Posted May 21, 2013 Btw I have never seen. It sold out! I have called many times from my room and been there 5 minutes later. Has anyone ever been told sorry we are full? Link to comment Share on other sites More sharing options...
klgreen803 Posted May 21, 2013 #10 Share Posted May 21, 2013 I never got a response when I booked through the Carnival website, so I went to John's Help Desk on JohnHealdsBlog.com and booked our reservations. I received an email response within 24 hours. Link to comment Share on other sites More sharing options...
Gt1988 Posted May 21, 2013 #11 Share Posted May 21, 2013 I was wondering the same thing? I tried to book tonight for a cruise on the Glory in July, but I don't know if it went through. I guess I will wait a few days and try again! Link to comment Share on other sites More sharing options...
JennN Posted May 21, 2013 #12 Share Posted May 21, 2013 I never got a response when I booked through the Carnival website, so I went to John's Help Desk on JohnHealdsBlog.com and booked our reservations. I received an email response within 24 hours. This. I made a reservation through John's blog and we got a confirmation 36 hours later. Try it this way. I can't imagine them being sold out now! Link to comment Share on other sites More sharing options...
docmortar Posted May 21, 2013 #13 Share Posted May 21, 2013 It is obvious the Steakhouse reservation system needs to be overhauled. Any internet based reservation system should at least provide an acknowledgement of your inquiry. Because it is ship based this creates difficulty with communication. Carnival should move this on shore. Link to comment Share on other sites More sharing options...
springs741 Posted May 21, 2013 #14 Share Posted May 21, 2013 Btw I have never seen. It sold out! I have called many times from my room and been there 5 minutes later. Has anyone ever been told sorry we are full? I have called the day of and been told "we have no availability for this evening" I always try to book prior to my cruise and use the option in the "plan your activities" screen. In the last three attempts I have received a response within 24 hours. I can always cancel or try to change the date if there is a conflict. BTW, the steak house is so worth the money. Happy cruising! Link to comment Share on other sites More sharing options...
HeatherC430 Posted May 21, 2013 #15 Share Posted May 21, 2013 I made a reservation online for my upcoming Miracle cruise online. Within 24 hours I received a confirmation email. Link to comment Share on other sites More sharing options...
Cyber Kat Posted May 21, 2013 #16 Share Posted May 21, 2013 I made reservations online for 2 days on our upcoming Splendor cruise. I got one in about 24 hours and the other took about 36 - but I got email confirmations for both. Check your spam/junk folder - they might be in there. Link to comment Share on other sites More sharing options...
etwright Posted May 21, 2013 #17 Share Posted May 21, 2013 I made reservations the other day on the Valor and received a confirmation email within hours. Link to comment Share on other sites More sharing options...
SkyMaster Posted May 21, 2013 #18 Share Posted May 21, 2013 HMMMM,,,I tried making a reservation on the web site three days ago, but so far haven't received anything back confirming my res. :confused: I'm diamond, so it doesn't matter too much, but I'll give 'em a call later today, to see if the reservation actually got through. I'm sailing "Breeze" in September, so maybe it's too early for them to "rush" an acknowledgement. ;) "SKY" Link to comment Share on other sites More sharing options...
CherylCT Posted May 21, 2013 Author #19 Share Posted May 21, 2013 hmmm...seems to be conflicting answers. so far I haven't heard back. I'll give it a few days, i guess. Link to comment Share on other sites More sharing options...
Gt1988 Posted May 22, 2013 #20 Share Posted May 22, 2013 I made a reservation on the Glory last night through the Carnival website and got my confirmation this evening! Link to comment Share on other sites More sharing options...
CherylCT Posted May 22, 2013 Author #21 Share Posted May 22, 2013 Never heard back via the website so I sent an email and got a confirmation back immediately. :confused: Link to comment Share on other sites More sharing options...
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