Strange Payment Requests Credit Card MSC

[anniegb]

Hi all

 

I thought I would post this.

 

I received 2 emails today from allegedly Credit Cards at MSC requesting payment for an alleged cruise Oct 2013 booking for 2 people.

 

Now I travel solo and I have no cruises booked for October 2013.

 

I off course did not make payment and have forwarded the emails to London for comment.

 

Any comment apart from maybe it is a scam??

 

Annie

[MSC Cruises USA]

Hi Anniegb! You did the right thing by forwarding it to our London office. They will be able to look into it and advise you of any scams.

 

Regards,

 

MSC Cruises USA

[AmoMondo]

Could also be an admin error. Someone else making a genuine phone booking but instead of using their email address, they used yours. They may have a similar email address.

[anniegb]

Could also be an admin error. Someone else making a genuine phone booking but instead of using their email address, they used yours. They may have a similar email address.

 

Possible but my email address is so weird - deliberately :)

 

Annie

[anniegb]

Could also be an admin error. Someone else making a genuine phone booking but instead of using their email address, they used yours. They may have a similar email address.

 

Hi AmoMondo

 

MSC have stated it is an admin error.

 

They also state they do not know how it could have happened :)

 

Annie

[AmoMondo]

Hi AmoMondo

 

MSC have stated it is an admin error.

 

They also state they do not know how it could have happened :)

 

Annie

 

I'm guessing that it was the same sales agent that had emailed you in the past and that the other customer's email a dress started with the same initials. You know how outlook "remembers" previous email addresses you've used and tries to be helpful by coming up with that none again, when you start typing a few letters that it's starts with.

 

Either that or they are complete klutzes.

 

The jury is still out.........

[anniegb]

I'm guessing that it was the same sales agent that had emailed you in the past and that the other customer's email a dress started with the same initials. You know how outlook "remembers" previous email addresses you've used and tries to be helpful by coming up with that none again, when you start typing a few letters that it's starts with.

 

Either that or they are complete klutzes.

 

The jury is still out.........

 

The email did not come from a sales agent :) and I don't want to land someone in hot water so I'll settle for klutz.

 

The email originated in Italy?? :)

 

Annie

 

BTW I still like MSC